AutoNation Honda Covington Pike

Trey was knowledgeable and great to work with. The process was the quickest that I have had. The process was the quickest that I have had. More

Their Sales and finance team are excellent. Ms.Rhonda is excellent, helpful and transparent. Thank you Ms.Rhonda is excellent, helpful and transparent. Thank you More

Our salesman Jody Williams was so extremely helpful with our entire car buying process. Even a week after our car buying process was over he was still available to help us answer questions about the title a our entire car buying process. Even a week after our car buying process was over he was still available to help us answer questions about the title and licensing. When we were taking pictures of the new car he ran to find a big red bow to put on the car for her. He also made sure the cars safety features were all set for a teenage driver before we left the parking lot. We had a great overall experience and are returning customers with this being our 4th Honda vehicle we have bought there. More

I am happy customer! This dealership offers great customer service! They took great care of me. I needed to drop my car off because I had to return to work. I asked about This dealership offers great customer service! They took great care of me. I needed to drop my car off because I had to return to work. I asked about shuttle service, they arranged a ride asap!I received a text from my technician named Daniel. He sent pictures of his findings and recommendations. His follow up was great. He did what was needed. I was pleased with the service. All of the staff that I encountered were very polite. I used to go to Honda Dealerships across town but now I am glad that I tried this location. They are closer and they provide good service. More

The sales men were very nice but not very helpful when I came to verify that the car did not have an issue. The check engine light came on as soon as I drove my car off the lot. The same issue that they sai came to verify that the car did not have an issue. The check engine light came on as soon as I drove my car off the lot. The same issue that they said was previously fixed. The warranty is the best part about the dealership but I have been having trouble getting a hold of the manager since I let him take my car to a trusted shop. Needless to say I have not been happy at all about the customer service. More

Convenient, courteous, clean, hospitable, knowledgeable, acessible, multiple choices, was not aggressive in their presentation of sale acessible, multiple choices, was not aggressive in their presentation of sale More

I was called about a recall on my car and set up with an appointment at my earliest convenience. I arrived at my appointment and was promptly greeted by service advisor. The service was great and everyone w appointment at my earliest convenience. I arrived at my appointment and was promptly greeted by service advisor. The service was great and everyone was very pleasant. More

They made buying a car a breeze. They were friendly and not too pushy. Very awesome to work with. They were friendly and not too pushy. Very awesome to work with. More

Easy to work with in terms of negotiating a price for a vehicle. They will worked with you. vehicle. They will worked with you. More

If I could leave a zero for a review, I would. Honda CALLED ME in December and said that my car had a recall. I scheduled the appointment for January 16, 2025 @ 9:00 AM. There was a long line to e Honda CALLED ME in December and said that my car had a recall. I scheduled the appointment for January 16, 2025 @ 9:00 AM. There was a long line to enter the service department. So, I called the Service Department from my car. The young lady told me that she saw that I had an appointment. I asked her what was the recall and she stated that she didn't no. She didn't see a recall. I told her that they contacted me. Never the less, it was time waisted. I called later and ask for the manager and was told that he wasn't in. As of now, I still haven't heard from a manager or anyone else after leaving my name and number. This is the most DISFUNCTIONAL place of business I have ever dealt. Nobody there knows anything and they don't try to assist you to resolve the problem that they created. Not to mention that I received a recall letter. They either don't care and they don't know anything because they can never answer the question when asked. Every one of them need to go to a customer service and diversity class. They are all lost. It's sickening that they don't know, nor do they care! More