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AutoNation Honda Covington Pike

Memphis, TN

Overview
Reviews
Vehicles
4.7
854 Reviews
As one of the largest Honda dealerships in the Memphis area, AutoNation Honda Covington Pike can cater to all of your new and used car needs. Our showroom is located on the northeast of downtown, just off of Covington Pike and Covington Way. Featuring one of the largest inventories of new and used Honda cars and SUVs around, AutoNation Honda Covington Pike is the go-to place for all things Honda. Whether you're purchasing a Honda for the first time, or are a long-time Honda owner, our team at AutoNation Honda Covington Pike looks forward to your visit!
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1990 Covington Pike

Memphis, TN

38128

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Showing 854 reviews

March 10, 2022

The service department at this dealership is the best. Dependable, reliable, great customer service! Pam is a great representative! More

by MMiyagi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam
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Mar 11, 2022 -

AutoNation Honda Covington Pike responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 08, 2022

Great job! Will go back to this dealership for service. Prompt and thorough service experience. More

by sherrygwilliams1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
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Mar 10, 2022 -

AutoNation Honda Covington Pike responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

March 07, 2022

The service advisor Rachel Smith, was extremely nice, she made sure I was out of there within a convenient time. Rachel has great hospitality and I tried to upload a review earlier but my phone was working p More

by Shirockieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
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Mar 10, 2022 -

AutoNation Honda Covington Pike responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2022

The staff was very attentive to my needs and gave personable service. Will definitely recommend More

by nadiatompkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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Mar 10, 2022 -

AutoNation Honda Covington Pike responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Covington Pike and we hope to be of service again in the future.

March 05, 2022

My experiences here are always pleasant! The lady that took care of me at my recent visit was amazing and smh listened to my needs. More

by Rodtrice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Smith
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Mar 07, 2022 -

AutoNation Honda Covington Pike responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 04, 2022

I was very disappointed this time with them. I expressed issues with my tire and the tried to say it was the weather and did not check, but then when I had to return cause the sensor came on aga More

by Toni
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrance Wilkins
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Mar 07, 2022 -

AutoNation Honda Covington Pike responded

Hi Toni, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1283 -- we hope to hear from you soon.

March 02, 2022

I received great customer service from Rachel. She was very knowledgeable and courteous throughout the entire service and not to mention very little wait time. I am very pleased with the service t More

by Jemario Dye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Terrance Wilkins
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Mar 05, 2022 -

AutoNation Honda Covington Pike responded

Hi Jemario, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 01, 2022

Courteous, thorough and prompt service from Rachel at the service desk. It’s nice to have great customer service these days! More

by paw.26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Report | Print
Mar 03, 2022 -

AutoNation Honda Covington Pike responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 28, 2022

Ratchel is so helpful and a delight to work with. She goes above and beyond to create a wonderful customer experience More

by karawham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratchel in the service department
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Mar 03, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ratchel here at AutoNation Honda Covington Pike! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 28, 2022

I appointment was scheduled for 8am and I was done by 8:45am. Awesome timing, plus I got a chance to speak with my car salesman(Ervin Herron). Pamela took really great care of me. I love my car and I lov More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela, Ervin Herron
Report | Print
Mar 03, 2022 -

AutoNation Honda Covington Pike responded

Hello Honda, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Covington Pike. We are always more than happy to assist you if anything else comes up. Take care!

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