AutoNation Honda Fremont - Service Center

In the past I was very happy with the dealership. For the past several times, due to understaffing, checkin time was at least more than a half hour. My service agent was absent due to an emergency For the past several times, due to understaffing, checkin time was at least more than a half hour. My service agent was absent due to an emergency and no one could give me a status report on my vehicle. I find this very disturbing. More

This was my forst time using this dealership for an oil change/tire rotation. I waited about 25 minutes to get checked in and another three plus hours waiting to have my service complete. This is unaccepta change/tire rotation. I waited about 25 minutes to get checked in and another three plus hours waiting to have my service complete. This is unacceptable. No one updated me on how long it would take. My time is valuable!!! More

Recent Fremont Honda Service Experience: I had an excellent experience with Fremont AutoNation Honda service, and I want to give a special mention to Dao, our service advisor. Dao was incredibly help excellent experience with Fremont AutoNation Honda service, and I want to give a special mention to Dao, our service advisor. Dao was incredibly helpful, friendly, and made the entire process smooth and stress-free. I was able to get an appointment on the same day, and the team did a fantastic job servicing my vehicle with great care and efficiency. Their professionalism and commitment to quality service truly stood out. Thanks to Dao and the entire team for making this such a positive experience. Highly recommended!" Here, i am adding my Initial AutoNation Honda Purchase Experience ( 2024 ): Jeremias Ponce and Viet Tran(Manager) I've been on the market for a new car for the last couple of months. I made what was supposed to be a pitstop to AutoNation in Fremont. Jeremias Ponce and his boss assisted me. They made my wife and I extremely comfortable, and I was just considering purchasing a CRV Hybrid Sport Turing, but I ended up opting with the color of my choice, Hybrid with leather seats. Jeremias Ponce and his supervisor invited me to test drive the car, and before we even left the showroom, she went into great depth about all of the car's amenities and assisted with the Apple CarPlay setup. Buying a car can be stressful, but the crew at AutoNation made the process safe, comfortable, and efficient. Finally purchase is a hassle free. Love it!!! More

John Lu provided outstanding service for our vehicle. We will be returning for future service on all of our Hondas. Thank you John! We will be returning for future service on all of our Hondas. Thank you John! More

Had no appointment and walked in . I had a great and fast service for my vehicle I had a great and fast service for my vehicle More

The advisor Regina is very professional. She pins point what service is best for my car. She pins point what service is best for my car. More

I recently visited Autonation Honda of Fremont on two separate occasions to have repairs done on my vehicle. Christopher assisted me both times. He provided exceptional customer service. He made sure I w separate occasions to have repairs done on my vehicle. Christopher assisted me both times. He provided exceptional customer service. He made sure I was able to get a loner vehicle while my repairs were being done and he kept in contact with me throughout the process on both occasions. Working with Christopher has been the best experience I’ve had with Fremont Honda. More