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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,043 Reviews

1,043 Reviews of AutoNation Honda Fremont - Service Center

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August 06, 2021

Just wanted to say that it was an absolute pleasure Just wanted to say that it was an absolute pleasure working with Ross Matsui and Daniel Del Castillo. Since the moment I brought my car in for a repa More

by azndude1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Matsui , Daniel Del Castillo, Lily
Aug 22, 2021 -

AutoNation Honda Fremont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Fremont! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 06, 2021

Everyone should now the status of ones vehicle if the associate isn’t available. I feel this was the biggest miss. The rest was ok More

by jd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 22, 2021 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 04, 2021

Diana provided excellent service in a timely manner. Extremely friendly and one of the best experience I’ve had at Honda. Please don’t ever lose her. More

by Jasaqua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana
Aug 06, 2021 -

AutoNation Honda Fremont responded

Jasaqua, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Fremont! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

Good service, and a very polite (Devron),he knows how to handle a client. Keep it up More

by Elisajae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devron
Aug 22, 2021 -

AutoNation Honda Fremont responded

Elisajae, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Fremont! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2021

The dealership was clean and easy to find. A little packed but it was expected on a busy weekend. I was informed immediately that it was going to be a long day and every step of the service was walked More

by Ktaylor1791
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dao Nguyen
Aug 22, 2021 -

AutoNation Honda Fremont responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

Helpful and friendly staff, but prices are really high . They should offer more discounts for returning customers . The cost for service is not affordable. Please provide more discount More

by Zohra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
Aug 22, 2021 -

AutoNation Honda Fremont responded

Hello Zohra, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything we can do for you; we are more than happy to help!

July 30, 2021

Service advisor Jason ngo was professional, knowledgeable and very accommodating to my request. I was kept updated when my car was being serviced and all of my questions afterwords was answered very thorough More

by Stillwindninja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
Aug 22, 2021 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2021

Staff are nice, friendly & my service advisor Jason is very accommodating, and explained issues or what needs to be done clearly, will come back for my next service. More

by Bap500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ngo
Aug 13, 2021 -

AutoNation Honda Fremont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Fremont! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2021

Ross is very helpful and provided excellent service. The dealer's technician fied the power window issue. I wish the dealercan provide shuttle in the future. More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross - Excel service and very responsive
Aug 13, 2021 -

AutoNation Honda Fremont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Fremont! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2021

It was very quick and smooth process. Jason was very transparent about the entire process and explained the every possibilities where I could be charged in detailed. More

by Chintan Jain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ngo
Aug 13, 2021 -

AutoNation Honda Fremont responded

Chintan, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Fremont! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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