AutoNation Honda Fremont - Service Center

All in all great but took out 1 star because they do not offer uber or shuttle at first. They did give the shuttle service to my work after telling me they didn’t have one which was slightly stressful but offer uber or shuttle at first. They did give the shuttle service to my work after telling me they didn’t have one which was slightly stressful but no shuttle to pick me up from work. They promised to call me back by 5:30 pm but I had to call them back since it was past 5:30pm since I had to arrange my ride too. More

Just wanted to say that it was an absolute pleasure Just wanted to say that it was an absolute pleasure working with Ross Matsui and Daniel Del Castillo. Since the moment I brought my car in for a repa Just wanted to say that it was an absolute pleasure working with Ross Matsui and Daniel Del Castillo. Since the moment I brought my car in for a repair that was covered under warranty (and was a stressful case), they both did an excellent job of keeping me in the loop on the status of my car. In addition, they both were extremely professional and very approachable if I had to drop by the dealership in person for additional assistance. Finally, want to give a shout out to the manager Lily who looked out for me as well when we found that the repair would take more than 1 week. Thank you all again! :) More

Everyone should now the status of ones vehicle if the associate isn’t available. I feel this was the biggest miss. The rest was ok associate isn’t available. I feel this was the biggest miss. The rest was ok More

Diana provided excellent service in a timely manner. Extremely friendly and one of the best experience I’ve had at Honda. Please don’t ever lose her. Extremely friendly and one of the best experience I’ve had at Honda. Please don’t ever lose her. More

Good service, and a very polite (Devron),he knows how to handle a client. Keep it up handle a client. Keep it up More

The dealership was clean and easy to find. A little packed but it was expected on a busy weekend. I was informed immediately that it was going to be a long day and every step of the service was walked packed but it was expected on a busy weekend. I was informed immediately that it was going to be a long day and every step of the service was walked through. More

Helpful and friendly staff, but prices are really high . They should offer more discounts for returning customers . The cost for service is not affordable. Please provide more discount They should offer more discounts for returning customers . The cost for service is not affordable. Please provide more discount More

Service advisor Jason ngo was professional, knowledgeable and very accommodating to my request. I was kept updated when my car was being serviced and all of my questions afterwords was answered very thorough and very accommodating to my request. I was kept updated when my car was being serviced and all of my questions afterwords was answered very thoroughly. More

Staff are nice, friendly & my service advisor Jason is very accommodating, and explained issues or what needs to be done clearly, will come back for my next service. very accommodating, and explained issues or what needs to be done clearly, will come back for my next service. More

Ross is very helpful and provided excellent service. The dealer's technician fied the power window issue. I wish the dealercan provide shuttle in the future. dealer's technician fied the power window issue. I wish the dealercan provide shuttle in the future. More