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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,043 Reviews

1,043 Reviews of AutoNation Honda Fremont - Service Center

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July 19, 2020

This review is for the service department...what a dishonest business!! I took my Odyssey here a few weeks ago for battery issues. I got the battery from them in late 2019. It died on me (I left the k More

by Cecille
Recommend Dealer
No
Employees Worked With
Daniel Martin, Rebecca Kelsey Sampson
Jul 21, 2020 -

AutoNation Honda Fremont responded

Cecille, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (510) 224-4801. We would appreciate the chance to turn your experience around.

January 12, 2020

This Honda dealership in Fremont is amazing. I Dealt with Kent Branner, who was extremely knowledgeable about Honda’s and knew the best option for you. It was Truly an amazing experience....I’m still blown More

by Golden.child1981
Recommend Dealer
Yes
Employees Worked With
Kent Branner
Jun 12, 2020 -

AutoNation Honda Fremont responded

Hello, please know your feedback was received and matters to us, but due to some technical issues, we were unable to respond until now. We are pleased to hear you had such a positive experience with Kent! We appreciate your recommendation of AutoNation Honda Fremont and look forward to your next visit!

November 13, 2019

Bad customer service I could not get hold of any service adviser or anybody that could address my problem. they put you on hold and nobody return the call. worst experienc More

by reza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
January 03, 2018

Never going here again My 2012 Odyssey has a rotors issue where vehicle starts shaking when apply breakes (factory break pads are still good), Its worst at higher speeds. Do More

by Venki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Duke
July 25, 2017

Great service and customer support Had oil change and alignment good customer service good people would come here again for more service I would refer people to your service well done More

by Tdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
November 24, 2016

Great service for my Odyssey I've tried a few Honda service centers in the Fremont / South bay area with mixed results. The level of service depends on your service advisor and ho More

by AKhan99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lilly Carbis (Formerly Lilly Tran)
November 17, 2013

Service department manager highly unprofessional. Came her to have my car serviced and was treated very nicely by The service writer. While I was waiting for my car to be finished in wondered out by the s More

by Sfninerfan101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil
October 09, 2011

Avoid at all cost. Made an appointment for a recall Avoid at all cost. Made an appointment for a recall item on my Honda Civic. Received a call the night before the appointment as a reminder. Go to More

by FremontChris
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure
February 24, 2011

Came here for oil change, but got lecture promotion about the package service and blah blah... which obviously I don't need it until I see the result. After car is done with oil change, my car supposed to g More

by ld4isy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't remember
April 24, 2008

30k services including fuel injection flush/decarb system on value/clear throttle body; it tatally costs me $809. And, was called later saying my rear break need to be replaced immediately, and being char More

by tomingchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
kirk.
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