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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,046 Reviews

1,046 Reviews of AutoNation Honda Fremont - Service Center

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August 01, 2023

My service advisor Dan Padilla is the best, customer service and research my file first More

by lriveram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Padilla and Mike Blair
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Aug 07, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 01, 2023

great customer service by Kam, very friendly. being updated when the car is done was very helpful. Thank you More

by mareeahkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam
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Aug 07, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 30, 2023

Staffs very helpful and knowledgeable and on time with my appointment. Waiting room is clean and welcoming More

by Nsbuen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John lu
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Aug 03, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Here at AutoNation Honda Fremont, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (510) 224-4801 to discuss ways we can better serve you in the future.

July 30, 2023

The service was quick and easy. Dao Nguyen was very friendly and helped move things fast. More

by Aditya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao Nguyen
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Aug 03, 2023 -

AutoNation Honda Fremont responded

Hi Aditya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2023

Dan Padilla is a very professional and courteous person. He took care business as he promised in proper manners. He treated customer with respect. More

by xgao_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Padilla
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Aug 03, 2023 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

Good dealership, with prompt timing and take good care of car service, the service person had in person interaction. More

by Ksk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Aug 03, 2023 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 26, 2023

I was promptly greeted and the explanation of the estimated work and fees were clear. They took time to determine if the problem was under warranty. Whew, it was! i was able to have the work done in More

by maryangeliirios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao
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Jul 29, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do!

July 25, 2023

I do not have special comments can put for this dealership in Fremont California. So leave it blank here. More

by gldwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NHAN DUONG
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Jul 25, 2023 -

gldwu responded

Updating: The service rep forgot return my credit card to me after he swiped it at credit card machine to bill the payment. I found I did not have it back and went back asking him and he removed it from the credit card swiping machine. It’s unsecured for service rep unawareness.

July 24, 2023

Appreciated Christopher, my Service Advisor, and all of his help. He made things very simple easy to understand and he seemed very honest, which I truly appreciate because I don’t know much about cars More

by michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jul 27, 2023 -

AutoNation Honda Fremont responded

Hi Michelle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 24, 2023

All was great in dealing with Service Personnel and technical Personnel. Great Great Great Great Great More

by No Thank You
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAM
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Jul 27, 2023 -

AutoNation Honda Fremont responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

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