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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,046 Reviews

1,046 Reviews of AutoNation Honda Fremont - Service Center

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June 28, 2023

They are very efficient and customer forward. I will be back the next time I need service. More

by Qthecat01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao Nguyen
Jul 03, 2023 -

AutoNation Honda Fremont responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 27, 2023

They weren’t so well with communication at first but surely picked it up ones you push them More

by Alfonso_oseguera000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dao
Jul 02, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4801 -- we hope to hear from you soon.

June 26, 2023

Very good customer service. Devron helped me and was very kind and went over my multi point thoroughly. More

by Aaranda521
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Devron
Jun 29, 2023 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 24, 2023

My Service advisor Chris is very nice and helpful. My car got fixed and washed! More

by dbhhit
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 27, 2023 -

AutoNation Honda Fremont responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2023

Took my car to get service. Check engine light was on. $238 just for the diagnosis and another $450 for spark plugs to be replaced. I needed it done quickly which they could do More

by robertbalst
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Vansh
Jun 26, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (510) 224-4801. We'd appreciate the chance to make your experience a positive one.

June 19, 2023

My service advisor Devron consistently provides excellent service. Professional, thorough and reliable. Devron is dedicated in doing a wonderful job More

by mrey44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devron Gepaglia
Jun 23, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2023

Basic maintenance took me 4 hours! Asked to wash and it wasn't clean enough. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devron Gepalaga
Jun 23, 2023 -

AutoNation Honda Fremont responded

Hi Mike, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4801. We hope to hear from you.

June 18, 2023

Ariel was so nice and very helpful. Very good worker. Excellant job! Hes a keeper! More

by cherylbaker49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
Jun 23, 2023 -

AutoNation Honda Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 16, 2023

Service is great and service advisor is very helpful and thorough in explaining the problem of the car More

by Jerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
Jun 23, 2023 -

AutoNation Honda Fremont responded

Hi Jerome, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

Service is great. and Gordon was informative and explained the process very well. But processing time needs to be approved, shortened. More

by sukhasundin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon
Jun 23, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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