AutoNation Honda Fremont - Service Center

Jerald went the extra mile when I showed up for my service appointment, explained the process, the services that would be done, and communicated with me on the status until it was time for me to pick service appointment, explained the process, the services that would be done, and communicated with me on the status until it was time for me to pick it up. He also offered a complimentary carwash! More

Good:Facilities in the waiting room. Bad:Service(oil/filter change with multipoint inspection) time was ridiculously late for a tuesday. Dao, the service advisor though was helpless too Bad:Service(oil/filter change with multipoint inspection) time was ridiculously late for a tuesday. Dao, the service advisor though was helpless too! More

Scheduling online appointment was very convenient and our service provider was thorough and informative. Overall a very good experience. service provider was thorough and informative. Overall a very good experience. More

Although the assigned service technician didn't show up when my appointment was due, someone else stepped in to help out and make my checkin and the service experience smooth. Was provided clear informatio when my appointment was due, someone else stepped in to help out and make my checkin and the service experience smooth. Was provided clear information of the work involved and also after the technician reviewed the car providing recommended additional service items to consider. More

Friendly and informative staff, always assisting with any questions and concerns I have. Enjoy doing business with them. questions and concerns I have. Enjoy doing business with them. More

Prompt courteous service with a decent working space while you wait for your car to be ready while you wait for your car to be ready More

Courteous customer service, with a friendly attitude. The technician kept up informed on processes of my Honda. Thank you. The technician kept up informed on processes of my Honda. Thank you. More

Friendly and professional service! My service advisor Kam is very experience and told me a lot about what exactly my vehicle's issue (which you don't need to fix right now) and what ne My service advisor Kam is very experience and told me a lot about what exactly my vehicle's issue (which you don't need to fix right now) and what need to be fixed right away. He also helped me save a lot of budget. He recommended the original 4 tires for my vehicle, so that I have no concern in the future. My service fees even cheaper than outside shop which is a surprise for me. The Honda dealer can get cheaper deal than Costco Tire and provide the Alignment with coupon. My vehicle changed the back brake and added brake fluid. They provide free drive for you because Tire replacement do kill much time. Anytime, you have any question, they can easily reach through text message and easy to schedule the service. Kam helped me to get an even cheaper price. Just try to find the best service deal in your email and I am so satisfied with this time experience. More

My service advisor Ariel realized that the service I required was covered by my warranty, which saved me a lot of money. He was courteous and professional, and I really appreciate how much he went out o required was covered by my warranty, which saved me a lot of money. He was courteous and professional, and I really appreciate how much he went out of his way to help me. More

Fast and friendly service. Ariel was helpful and informative and I received quality service on my Honda Accord. Thanks AutoNation Honda! Ariel was helpful and informative and I received quality service on my Honda Accord. Thanks AutoNation Honda! More