AutoNation Honda Fremont - Service Center

The snack bar was lacking good stuff like a warm cup noodle soup. The shuttle was unable to take us back home due to the radius limit when it wasn't an issue at the time I leased the car. So we settled noodle soup. The shuttle was unable to take us back home due to the radius limit when it wasn't an issue at the time I leased the car. So we settled for Chipotle around the block to eat lunch but turns out the shuttle guy was on his break for lunch, which took more than one hour. In the end, we sat there without eating for almost three hours simply for replacing three emblems. More

Devron Gepalaga made sure I got a ride home and back. Gave a discount that was better than a rival dealerships. It was much appreciated. Gave a discount that was better than a rival dealerships. It was much appreciated. More

I took my Honda fit for an oil change. I had a 1pm appt. I waited 30 minutes before I was helped. I was given the most expensive oil change package and not offered cheaper. My car was comp I had a 1pm appt. I waited 30 minutes before I was helped. I was given the most expensive oil change package and not offered cheaper. My car was completed after closing hours, and i was asked if I could pick up my car the following day. The flat tire warning light was on when i picked up my car. I could not take the car back because they were closed. Horrible experience... More

did not ask for replacement of wipers but was charged $23.99 for each one. VERY UPSET!!!!! $23.99 for each one. VERY UPSET!!!!! More

The Dealership ensured my issue would be looked at (had engine rebuilt by Roseville AutoNation) and there was a major oil leak, and other acceleration issues. Oil leak was found and fixed, but still havin engine rebuilt by Roseville AutoNation) and there was a major oil leak, and other acceleration issues. Oil leak was found and fixed, but still having some issues with acceleration. Was upset that they kept car for 2 days, but wasn't notified until EOB. I had to call about status, but did not receive txt msg until end of day. The next day I called multiple times and left msgs, but also did not receive a call until end of day. Person that was contact for me did not tell me that that was his day off. Also, upset that this was an issue caused by Roseville, and did not have any transportation for 2 days. More

My service advisor Vansh was so kind to me to offer as many applicable discounts as possible for my major maintenance service. He also called a Lyft driver for free to take me home and back so I didn't ha many applicable discounts as possible for my major maintenance service. He also called a Lyft driver for free to take me home and back so I didn't have to wait at the dealership. More

I went to take my Honda Civic for a car service. The service was quick and easy. My service advisor, Dan, was helpful and welcoming. The service was quick and easy. My service advisor, Dan, was helpful and welcoming. More

Vansh was so accomodating. Super nice and friendly. Answers all my inquiries. Knowledgaable and he knows what his doing Super nice and friendly. Answers all my inquiries. Knowledgaable and he knows what his doing More

Very straightforward service, listened and paid much attention to services, kind service workers as well attention to services, kind service workers as well More

The service I received was excellent. Nathan took care of my needs for my car. I wish all service people could be like him. His work is outstanding. I would recommend him to anyone who Nathan took care of my needs for my car. I wish all service people could be like him. His work is outstanding. I would recommend him to anyone who wants an excellent service not only for the car but on a very personal level as well More