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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,045 Reviews

1,045 Reviews of AutoNation Honda Fremont - Service Center

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January 20, 2023

A person service was really good . But technical and labor were very poor and careless take care my car . One day I need come back three times regarding after fix issue forget reset sy More

by Nguyetmtnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name is Nhan
Jan 25, 2023 -

AutoNation Honda Fremont responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Fremont take our reviews very seriously. Drive safe, and we'll see you on the road.

January 20, 2023

Had my car serviced here. Efficient customer service and convenient location. Waiting area was clean and comfortable. More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao Nguyen
Jan 24, 2023 -

AutoNation Honda Fremont responded

Hello, Thank you for taking the time to leave us this positive review! Have a wonderful day!

January 20, 2023

Did not consult on additional repairs needed for the car - will have to bring it back for them. Certain things I would not have had them do it, but some I would have - something to do with some hose. Batt More

by duk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 24, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please call our General Manager at (425) 243-5202 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Jan 25, 2023 -

duk responded

The number above took me to some Bellveu Washington Chevy dealership. My car was worked on by AutoNation Honda in Fremont, Ca. - this is worst than I thought

January 19, 2023

The service was fast enough and the service advisor is very helpful. The only thing that's why I did not give a five star is because the regular oil change charge is more than $200 and my car is less than More

by Eagle 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devron Gepalaga
Jan 23, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2023

Fast, reliable and excellent service. Helpful service advisor. Answered information that I requested without any pushback. More

by Raul Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Jan 22, 2023 -

AutoNation Honda Fremont responded

Hi Raul, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

January 18, 2023

The cost of regular maintenance was pretty high. The service package cost is much higher compared to other honda dealers nearby. Also, there was no shuttle transportation for drop/pick. Service Advi More

by Anshul Goel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devron
Jan 20, 2023 -

AutoNation Honda Fremont responded

Hi Anshul, we regret your experience with us here but are glad you brought this to our attention. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (510) 224-4801, so we can work towards a resolution.

January 17, 2023

Overall, the experience is very organized, from drop off to pickup. Dao listens to my requests and accomodates them in his recommendations. More

by lgjmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao
Jan 21, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 17, 2023

Good. Helped with all service options. Was friendly and accommodating even when I went bit late More

by Tairon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devron
Jan 21, 2023 -

AutoNation Honda Fremont responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 17, 2023

They will try to sell more than required which question marks on required items. Otherwise they don’t usually have long waits and give rides one way. More

by Adi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnson
Jan 20, 2023 -

AutoNation Honda Fremont responded

Hi Adi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd like, please contact our General Manager at (510) 224-4801. We'd appreciate the chance to make your experience a positive one.

January 14, 2023

A nice and knowledgeable staff in a relaxed atmosphere. They are eager to help and accommodating to everyone. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao
Jan 19, 2023 -

AutoNation Honda Fremont responded

Hello Ray, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

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