AutoNation Honda Fremont - Service Center

Excellent customer service Great communication keeping the customer on status of work being done. Provided recommendations for preventative maintenance services Always friendly. Remembers customers. E the customer on status of work being done. Provided recommendations for preventative maintenance services Always friendly. Remembers customers. Engages in conversations. Listens to the needs of the customer. Follows through with request. More

Had my car serviced here. Efficient customer service and convenient location. Waiting area was clean and comfortable. Efficient customer service and convenient location. Waiting area was clean and comfortable. More

A person service was really good . But technical and labor were very poor and careless take care my car . One day I need come back three times regarding after fix issue forget reset sy But technical and labor were very poor and careless take care my car . One day I need come back three times regarding after fix issue forget reset system The other part service need to improvement treat yo talk much nicely more with customers I live yo see your team need improvements all ky feedback I love yo see a person service was get above very nice and very helpful More

Did not consult on additional repairs needed for the car - will have to bring it back for them. Certain things I would not have had them do it, but some I would have - something to do with some hose. Batt - will have to bring it back for them. Certain things I would not have had them do it, but some I would have - something to do with some hose. Battery I would have done it on my own and TPMS since Costco changed the times would go to them. I didn't know of these additional repairs until I went to pick up the car. Even then it was not reviewed - and I had to ask for more info. Knowing that I had a 15% coupon from Costco, I feel the price was manipulated - $311 labor to change evap valve - 2 screws and 2 hoses that are easily accessible and I would have done it on my own was it not for the fact that the car was in dealership for repair and decided to ask them to do it. More

The service was fast enough and the service advisor is very helpful. The only thing that's why I did not give a five star is because the regular oil change charge is more than $200 and my car is less than very helpful. The only thing that's why I did not give a five star is because the regular oil change charge is more than $200 and my car is less than 1 year and only traveled for 6,000 miles. I think, Lexus Dealership even offered much much lower charge for regular oil change. More

The cost of regular maintenance was pretty high. The service package cost is much higher compared to other honda dealers nearby. Also, there was no shuttle transportation for drop/pick. Service Advi The service package cost is much higher compared to other honda dealers nearby. Also, there was no shuttle transportation for drop/pick. Service Advisor was reluctant to book a rideshare transportation More

Fast, reliable and excellent service. Helpful service advisor. Answered information that I requested without any pushback. Helpful service advisor. Answered information that I requested without any pushback. More

They will try to sell more than required which question marks on required items. Otherwise they don’t usually have long waits and give rides one way. marks on required items. Otherwise they don’t usually have long waits and give rides one way. More

Overall, the experience is very organized, from drop off to pickup. Dao listens to my requests and accomodates them in his recommendations. to pickup. Dao listens to my requests and accomodates them in his recommendations. More

Good. Helped with all service options. Was friendly and accommodating even when I went bit late Helped with all service options. Was friendly and accommodating even when I went bit late More