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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,045 Reviews

1,045 Reviews of AutoNation Honda Fremont - Service Center

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December 26, 2022

Charged me for something I didn’t want. They knew I was distracted and they took advantage of that. They forgot to reset two meters. Nice service consultant even if overwhelmed. More

by Justice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
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Dec 28, 2022 -

AutoNation Honda Fremont responded

Hi, we are disappointed by your experience at AutoNation Honda Fremont. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4801. We hope to hear from you.

December 26, 2022

Hi ! I’ ve was visited dealer Honda for check my car, service so good & fast . Thanks More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nhân Ðu?ng
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Dec 28, 2022 -

AutoNation Honda Fremont responded

Hi John, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

December 26, 2022

very good service and communication was excellent with Mr. Nhan. we were talking about the weather. we had a very good convertation. More

by marioramirez5784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nhan,Duong
Report | Print
Dec 28, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 23, 2022

Good service. Thank you for finding a nail in the tire before I’ll have a long trip. More

by Yuanyuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dao
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Dec 26, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 22, 2022

Alejandro Martinez was a very good service representative: informative, polite and articulate. However, from the time we drove up , it took about 30 minutes to start the process. Too long. More

by Ostrander.robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Martinez
Report | Print
Dec 26, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 22, 2022

The service advisor was informative. My car got the service that it needs so I felt really good leaving the dealership. More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nhan Duong
Report | Print
Dec 26, 2022 -

AutoNation Honda Fremont responded

Hi Tammy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 19, 2022

Service is very slow and it takes a very long time to set up appointments More

by Gosainvikram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dao Nguyen
Report | Print
Dec 21, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4801. We hope to hear from you.

December 15, 2022

Overall it was smooth experience. Devron was very friendly and helpful. Paper work and pick up was quick. More

by hiren.tandel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devron
Report | Print
Dec 19, 2022 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2022

Dao is an amazing guy, he is always professional and gets the paperwork going. I always get him by luck but he always makes the process easy. More

by Hrodriguez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao
Report | Print
Dec 16, 2022 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

It was easy come and go. service rep. took all the details and no wait on paperwork. car was ready as per estimated More

by Pspot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Dec 12, 2022 -

AutoNation Honda Fremont responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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