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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,046 Reviews

1,046 Reviews of AutoNation Honda Fremont - Service Center

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October 26, 2022

Nhan Duong was excellent in going over the services that my car needed. Very professional. Amazing customer service! More

by Morin.maria91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if Lisa was the rep , Lisa Parasrami
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Nov 03, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2022

Jessica was amazing getting us through our maintenance appointment. Very friendly and fun. Thank you Jessica! More

by mightyjorel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica , Lisa Parasrami
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Oct 31, 2022 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2022

Not very happy. Our appointment is at 7.20am and someone called and left a message at 7.50ish to cancel our appointment. Ridiculous. it took them 5-6hours just for oi More

by Belle B.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Devron Gepalaga
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Oct 31, 2022 -

AutoNation Honda Fremont responded

Hi Belle, we are deeply disappointed by your experience at AutoNation Honda Fremont. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4801 to discuss what we can do to help.

October 21, 2022

Service Advisor Dao Nguyen provides outstanding service and support. The service technicians are well qualified. I purchased my 2014 Accord in late 2013 at AutoNation Honda Fremont and it has always been More

by Bruce Chase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dao Nguyen
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Oct 21, 2022 -

Bruce Chase responded

Service Advisor Dao Nguyen provides outstanding service and support. The service technicians are well qualified. I purchased my 2014 Accord in late 2013 at AutoNation Honda Fremont and it has always been serviced here. My Accord continues to be in perfect mechanical condition. Thank you all.

October 18, 2022

Kent and Febrianto were very nice and helpful and explained a lot in detail to me More

by Daemien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Febrianto Kurniadi, Kent , Lisa Parasrami
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Oct 24, 2022 -

AutoNation Honda Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Fremont. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2022

Devron was very helpful and able to help me on the service. He helped me in identifying the different maintenance codes that were displaying on my car and able to provide the best deal as well. Overal More

by sateesh65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devron
Report | Print
Oct 24, 2022 -

AutoNation Honda Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Fremont. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 16, 2022

Honda fremont has the Best customer service always satisfied with there service and employees are the best More

by Michy1650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 21, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 14, 2022

Our experience went smoothly and we were treated respectfully. Our car was done a bit ahead of the promise we were given. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Oct 19, 2022 -

AutoNation Honda Fremont responded

Hello Tim, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2022

Oil change took 3 and 1/2 hour plus customer service is very slow and not experience More

by khatripa71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
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Oct 17, 2022 -

AutoNation Honda Fremont responded

Khatripa71, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (510) 224-4801 to discuss what we can do to help.

October 10, 2022

Autonation Honda dealership is great. Usually I get a good service advisor but this time it was a new guys who couldn't keep the time and answers were vague to my questions. More

by caparekh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Report | Print
Oct 17, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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