AutoNation Honda Fremont - Service Center

Had my oil changed, and as always, service was excellent. Very honest technicians, everyone in the service department are really nice. And being in customer service myself, it’s very important to know that Very honest technicians, everyone in the service department are really nice. And being in customer service myself, it’s very important to know that Honda cares about you as a customer. Always get greeted with a smile . More

My car was in for the oil change. The service was good, fast and on time as promised. The service was good, fast and on time as promised. More

The dealership service personal were excellent. Communicating directly with them was easy. Only issue is the call center (located in Vegas) could not reach the service advisors. Once I got direc Communicating directly with them was easy. Only issue is the call center (located in Vegas) could not reach the service advisors. Once I got direct numbers to the staff in Fremont the service was great. Get the direct numbers to the service advisors when you drop off. The staff performed 160k service and everything was well done. Even allowed me to pickup after closing hours as they where their finishing up. More

I got very good service, when I drop my car service agent came right away took care, once car they call me according they give me time limit. When I Went there car was ready, I don't have to wait. I' agent came right away took care, once car they call me according they give me time limit. When I Went there car was ready, I don't have to wait. I'm really impressed with their service. More

They completed my vehicle on time and with no surprises. Comfortable waiting area. Clean restroom. Comfortable waiting area. Clean restroom. More

I am very impressed with the professionalism of everyone who works at the Service Department at AutoNation Honda, especially the Service Advisor Devron Gepalaga. He always explains what needs to be done in who works at the Service Department at AutoNation Honda, especially the Service Advisor Devron Gepalaga. He always explains what needs to be done in detail, and checks my previous history to make sure that I’m up to date with my services and also not charged for services that I’ve already done in the past that the service technician may suggest due to mileage of my car. I’m always pleased with the service I receive. Devron is always very polite and patient with questions that I have. More

Andy Mui is a great advisor. He explained all the works needed/ recommended. I don’t feel pressured at all. He explained all the works needed/ recommended. I don’t feel pressured at all. More

Easy appt booking process. Estimated time was right on point. My service advisor was great. Estimated time was right on point. My service advisor was great. More

Recently got a major servicing done. Dealer had to get part from Honda warehouse. there was delay in getting part on time and it took more than expected time. The good part was that th Dealer had to get part from Honda warehouse. there was delay in getting part on time and it took more than expected time. The good part was that the service agent provided all updates . And when part were received the job was finished immediately . So far the Car drives very well and I am happy about it. More

Received a professional service. Jessica, the service adviser was friendly and provided an excellent customer service. Jessica, the service adviser was friendly and provided an excellent customer service. More