AutoNation Honda Fremont - Service Center
Fremont, CA
1,046 Reviews of AutoNation Honda Fremont - Service Center
The service advisor ‘DJ’ was very experienced and customer service oriented. During my visit to the dealership for my first car service he showed his professionalism and provided excellent customer customer service oriented. During my visit to the dealership for my first car service he showed his professionalism and provided excellent customer service which is much needed nowadays. More
The quality of the work and the interaction with the in-person advisor were good. However, there was no communication from the service department all day. When I called to ask about the readiness, I was in-person advisor were good. However, there was no communication from the service department all day. When I called to ask about the readiness, I was told that the vehicle was still in the shop and would be ready the next day. I decided to take a chance and go to the service center after 5pm (as the advisor had mentioned at the drop-off that it should be ready by 5pm) and lo and behold ! - the vehicle was ready for pickup. If the communication between the advisor, shop, and the front desk is improved, I believe it could improve the experience. More
Nathan Duong was amazing! !! He was really nice and easy to talk to. He was detail-oriented and went over my car inspection with me so I understood everything. I highly recomme !! He was really nice and easy to talk to. He was detail-oriented and went over my car inspection with me so I understood everything. I highly recommend him. More
Just had another great service from this place. My car runs like a dream with new hoses and brake pads. Andy was me service guy this time, ad he was great. Even while understaffed, he was courteous My car runs like a dream with new hoses and brake pads. Andy was me service guy this time, ad he was great. Even while understaffed, he was courteous and timely. Highly recommend this place for car service. More
The staff are so welcoming, friendly, and courteous…always putting a smile on their faces! The service advisor who helped me was so knowledgeable and super helpful to my concerns. courteous…always putting a smile on their faces! The service advisor who helped me was so knowledgeable and super helpful to my concerns. More