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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,043 Reviews

1,043 Reviews of AutoNation Honda Fremont - Service Center

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February 22, 2022

I thought it takes for couple hours to get it done, but the mechanic man did it quicker. Great...! More

by Paul, SJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devron
Report | Print
Feb 26, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2022

The place is clean and the service advisor was knowledgeable and friendly also the wait time was very minimal. I would recommend this dealership for service. More

by catino58
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
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Feb 24, 2022 -

AutoNation Honda Fremont responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 21, 2022

Great customer service! My advisor, Andy was friendly, informative, and did not push any unnecessary services. More

by karisala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Mui
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Feb 23, 2022 -

AutoNation Honda Fremont responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

February 21, 2022

Advisor lied to me and said I need to change transmission fluid every 20K. Although Honda documentation everywhere says 30K. So he lied in order extract more money from me. More

by V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
D G
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Feb 23, 2022 -

AutoNation Honda Fremont responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4801 -- we hope to hear from you soon.

February 21, 2022

My technician was nice and friendly he was able to get me checked in a couple of minutes and answered any questions I had. When my car was ready for pickup the technician called me and informed me it was rea More

by EG Honda dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
Report | Print
Feb 23, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 20, 2022

Good Service, courteous, clearly explain what needed to be done for my vehicle, punctual on time to be ready More

by wuhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna Romero, Daniel Martin
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Feb 22, 2022 -

AutoNation Honda Fremont responded

Hi Wuhan, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

February 19, 2022

Good Service, courteous, clearly explain what needed to be done for my vehicle, punctual on time to be ready More

by Y Chow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
Report | Print
Feb 22, 2022 -

AutoNation Honda Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 18, 2022

excellent Service! takes time but the wait is worth! highly recomendef service.. freindly service advisor!He's doing good job. More

by Calvin Tsai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Covarrubias
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Feb 21, 2022 -

AutoNation Honda Fremont responded

Hi Calvin, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Fremont and we hope to be of service again in the future.

February 18, 2022

Good service person but to money hungry. I replaced cabin and engine filters 10k miles ago and they said both should be replaced. More

by mulhearnmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Martin
Report | Print
Feb 22, 2022 -

AutoNation Honda Fremont responded

Hi. Thank you, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4801. We hope to hear from you.

February 17, 2022

Devron from Honda Fremont gave excellent service and is very professional! Will definitely be back to schedule with him for future services. More

by Danielle N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devron Gepalaga
Report | Print
Feb 20, 2022 -

AutoNation Honda Fremont responded

Hello Danielle, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Fremont. We are always more than happy to assist you if anything else comes up. Take care!

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