AutoNation Honda Fremont - Service Center

I arrived with no appointment, within 20 minutes a long line on Saturday, 8th January 2022, a service advisor staff Miss Robinson Jessica met me, took care my car issue in a fast prompt, polite lady, most line on Saturday, 8th January 2022, a service advisor staff Miss Robinson Jessica met me, took care my car issue in a fast prompt, polite lady, most of all is a happy, great greetings, make me very comfortable all the way TILL I pick up my car. Thanks to AutoNation at Fremont with Miss Robinson Jessica service advisor, she is a great working bee, a bee that hold the nest to be in one great piece. More

I had an appt at 7:30am, Friday, Jan 7, and was helped by Jason Ngo. He was very thorough and not pushy when he reviewed the service needs for my car at 120,000 miles. He suggested a few things I should ha Jason Ngo. He was very thorough and not pushy when he reviewed the service needs for my car at 120,000 miles. He suggested a few things I should have serviced and was accommodating when I asked for a discount. Without my asking, he even ran my car through the wash before turning it back to me after the service had been completed. He went above and beyond my expectations. More

My experience with this facility has always been welcoming and a sense of great team atmosphere. welcoming and a sense of great team atmosphere. More

Service is always excellent! Efficient, pleasant and professional. I enjoy the service I receive here. professional. I enjoy the service I receive here. More

Dao Nguyen was very friendly and professional. The car was serviced on time and I have received advice on what the car needs for the next service maintenance. was serviced on time and I have received advice on what the car needs for the next service maintenance. More

Jason Ngo was the best service representative I have had. Very communicative, understanding, and efficient. Very communicative, understanding, and efficient. More

Excellent service, they entertain me right away and it toke less than 10 minutes to get the paper works done. I'm impressed with there customer service toke less than 10 minutes to get the paper works done. I'm impressed with there customer service More

Excellent service and competent staff. I have peace of mind, being a Senior with less knowledge of car maintenance! mind, being a Senior with less knowledge of car maintenance! More

Did a Walk in for an oil change for a 3 hour wait time it was a really busy day. Don't think walk ins are a good idea because your priority is not important as people with appointment. was a really busy day. Don't think walk ins are a good idea because your priority is not important as people with appointment. More

Visiting the area and my Odyssey broke down. Tolled to the facility. They quoted the middle service and was quite pricey but they had worked on it before checking the other real issues. After replacing the facility. They quoted the middle service and was quite pricey but they had worked on it before checking the other real issues. After replacing the water pump, timing belt and the drive belt then they noticed it was more but they didn't have the parts. The part ended up didn't come in until 3 days later. We had to stay in the area 2 extra days. Luckily we were able to stay at a relative's house. No compensation for hotel reimbursement nor courtesy car were offered. It was very inconvenient! When I picked up my car, it wasn't even washed only the paper sign of being sanitized. I thought that was part of the perks for going to repair at the dealer!! A little disappointed! More