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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,046 Reviews

1,046 Reviews of AutoNation Honda Fremont - Service Center

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January 05, 2022

Compared to other dealerships, no one at Fremont Honda will welcome you. After parking at the door for 20 minutes, they will ignore you. You need to go in and tell them "I am here." However, Nathan’s ser More

by Danny Chan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Jan 18, 2022 -

AutoNation Honda Fremont responded

Hi Danny, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (510) 224-4801.

Jan 18, 2022 -

Danny Chan responded

Don't try to ignore your customers, I think it's good for everyone

January 05, 2022

I worked with Nhan in the service department. He was professional and thorough. Car was ready at time promised. More

by james
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nhan
Jan 18, 2022 -

AutoNation Honda Fremont responded

Hi James, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Fremont. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 05, 2022

I like this service center because it is convenient for me in a relation to my work place of business burrrrrrrrrr. More

by agconnerj.2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RobinsonJ8@autonation.com
Jan 18, 2022 -

AutoNation Honda Fremont responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (510) 224-4801 so we can assist you further.

January 05, 2022

i got my car 25k maintenance done in this shop. the agent is super nice and helpful. More

by wenhao.lin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mui, Andy, Daniel Martin
Jan 18, 2022 -

AutoNation Honda Fremont responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 04, 2022

Devron took care of me while I took my car in for routine maintenance and was upfront about what I needed and the cost of each service. The waiting areas is clean and spaced out if you choose to stay. The Au More

by ajmihara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devron
Jan 18, 2022 -

AutoNation Honda Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Fremont. If you ever need help, just give us a call. Happy motoring!

January 03, 2022

excellent customer service. received car as promised, currently can not afford the recommendation at this time. the service representative (Dianna) was very professional More

by gloria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna
Jan 18, 2022 -

AutoNation Honda Fremont responded

Hi. We are pleased to hear you had such a positive experience with us, Gloria! Drive safe, and we'll see you on the road.

January 01, 2022

Happy with the service and process. Waiting for the car to be ready was good. More

by leaarmijo17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mui
December 30, 2021

The service I received was very friendly, professional, courteous and complete in a timely manner just like she said. It was a pleasant experience. More

by Lskillion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana
December 29, 2021

Dianna was knowledgeable, efficient and so patient when we asked many questions that we probably should have known the answer to. The service was fast and excellent. More

by ghernandez1184
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Romero
December 29, 2021

I was told that the oil change would be an 1.5 hour but it was done in 45 minutes! That's great and Andy Mui answered all of my questions with sincerity and clarity. I didn't feel rushed to be out of the More

by Carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Mui
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