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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,046 Reviews

1,046 Reviews of AutoNation Honda Fremont - Service Center

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December 09, 2021

Great customer service by Andy Mui , I will return for service he is 5 stars More

by Ladyfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Mui
Dec 13, 2021 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 09, 2021

The auto mechanics are not to be trusted in their work. Don't go here. I've spent $4946.07 total just this year 2021. With total of only 3 visits..Jan,April,and Sept. On Dec 4 2021 I was told my civic lx More

by One dissatisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathan Duong in Sept; and Michael Thomson in April, Francis Aboy in Jan.
Dec 13, 2021 -

AutoNation Honda Fremont responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (510) 224-4801 to discuss what we can do to help.

December 07, 2021

Autonation Fremont provides high quality service! Their website helps you to fix appointments online. The staff are very knowledgeable and you can trust them when they suggest a service. More

by ramaFremont
Recommend Dealer
Yes
Employees Worked With
Andy
Dec 10, 2021 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2021

Very professional and courteous staff. The service was done within promised time. The premise is clean. More

by tripathidk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
Dec 10, 2021 -

AutoNation Honda Fremont responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2021

The dealership is close by and is close to shopping. They offer great service and excellent customer care. More

by ritakerwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy and Lily, service department
Dec 09, 2021 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2021

Devron got the service completed in a timely manner. He called me after to say he found my walking stick, and would hold it for me at his desk. When I returned the next day he brought it to me in the park More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devron
Dec 10, 2021 -

AutoNation Honda Fremont responded

Hi Richard, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2021

nethan was there to help me with my car service and he helped a lot great experience at overall More

by haseeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nethan
Dec 08, 2021 -

AutoNation Honda Fremont responded

Hello Haseeb, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 05, 2021

Andy was my service rep. Best service EVER! My car was in for 4 days. Even when Andy was off he made sure the right person took care of us. Our 93 Honda runs like a new car now. Andy, thank you so much! More

by deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, service
Dec 08, 2021 -

AutoNation Honda Fremont responded

Hi Deb, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

December 04, 2021

Thanks for Nathan.Getting my mini van in Autonation Thanks for Nathan. Getting my mini van in Autonation Honda for replacing the windshield and cal. The service representative is very nice and i can ge More

by minghaoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan D., Daniel Martin, Sydney Thorp
Dec 07, 2021 -

AutoNation Honda Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Fremont. If you're ever in need of more help, please let us know! Take care!

December 04, 2021

She was friendly and accommodating. We really do appreciate her effort to help us. Thank you. More

by DANA C. LAMPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martin, Sydney Thorp
Dec 07, 2021 -

AutoNation Honda Fremont responded

Hi, we are pleased to hear you had such a positive experience with us, Dana! If you need more help, our team is available to talk. Safe travels!

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