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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,043 Reviews

1,043 Reviews of AutoNation Honda Fremont - Service Center

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November 23, 2021

Shocked to see 80% of my total bill was for labor cost and 20% was for material/parts. More

by Tofu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 26, 2021 -

AutoNation Honda Fremont responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

November 22, 2021

Thank you Sami for everything! You’re awesome! You make it easier and great for me! More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sami, Daniel Martin, Sydney Thorp
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Nov 25, 2021 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

I went there for oil change and tire rotation. I was quoted for 110 over the phone. But at the service kiosk, the rep asked for 180 instead. I protested and she backed down and said she was willing to More

by RockPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dianna , Sydney Thorp
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Nov 26, 2021 -

AutoNation Honda Fremont responded

Hello, we are deeply disappointed by your experience at AutoNation Honda Fremont. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4801 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 22, 2021

Sent my Honda to maintenance. One item was found forgot to perform. Next day I approached Dianna who immediately took care of it for me. Dianna is professional. More

by Honda owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna
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Nov 26, 2021 -

AutoNation Honda Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 22, 2021

It was a great experience provided by Nathan. Would definitely recommend anyone for a service. More

by CRV_Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Duong
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Nov 26, 2021 -

AutoNation Honda Fremont responded

Hello, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 21, 2021

I visited AutoNation Honda Fremont for oil change on 11/18/21. The process is smooth and the service advisor took care of my case is professional. More

by andrew.g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
Report | Print
Nov 25, 2021 -

AutoNation Honda Fremont responded

Hi Andrew, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 19, 2021

Nice and fast. Helping to make sure it is on time as I need to go picking up kids. More

by liujunling2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Del Castillo
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Nov 22, 2021 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 19, 2021

Excellent service provided!! Details technical description and walk over the required/needed services. very humble recommended. More

by Rajiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dao Nguyen
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Nov 22, 2021 -

AutoNation Honda Fremont responded

Hi Rajiv, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Fremont and we hope to be of service again in the future.

November 19, 2021

Mr. Doe Nguyen was very professional and helpful, he explained the important of the maintanance due light that needs attentions. More

by Merz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doe Nguyen
Report | Print
Nov 22, 2021 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 19, 2021

Service advisor was friendly and courteous. Vehicle was washed and ready in time for the check out. More

by gamini2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 22, 2021 -

AutoNation Honda Fremont responded

Hi, We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

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