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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,045 Reviews

1,045 Reviews of AutoNation Honda Fremont - Service Center

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October 07, 2021

Mike in the service department was just the kindest and most accommodating person! Was very considerate on my time and was transparent with what I would be having done to the vehicle. Many thanks for such More

by marievmiller@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
Oct 09, 2021 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2021

My service advisor Daniel is very knowledgeable and guided me through all the details before and after the service was completed. Thanks AutoNation Honda Fremont and Daniel ! More

by kumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
Oct 08, 2021 -

AutoNation Honda Fremont responded

Hi Kumar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2021

Shortage of staffing caused an inordinate wait for completing requested and recommended annual maintenance service More

by Carolsnydersvdp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan T
Oct 05, 2021 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4801 to discuss what we can do to help.

October 03, 2021

Nathan has provided excellent customer service. I would recommend to those we need to have their Honda car service. More

by Mary E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Oct 05, 2021 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2021

Michael Thomson was very personable, helpful and caring! Top notch person! Thank you for the attention I received having my Pilot serviced. Extra suggestions very helpful! Saving me from extra trips in the More

by epicode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
Oct 05, 2021 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 01, 2021

Great service and attention. I like Jessica Robinson my customer maintenance service. Good job. Thanks More

by Enrique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Robinson , Daniel Martin
Oct 05, 2021 -

AutoNation Honda Fremont responded

Hi Enrique, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 01, 2021

Daniel greeted me in a friendly manner and to me what to expect. Jessica came and gave me information on what needed to be done. She was thorough in her explanation, showed me the paperwork, told me whe More

by jschoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica, Daniel Martin
Oct 05, 2021 -

AutoNation Honda Fremont responded

We are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 30, 2021

Dropped off my car for service, they were able to find the issue and order the part. Great staff and knowledgable personal. Thank You More

by brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Mui
Oct 05, 2021 -

AutoNation Honda Fremont responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 30, 2021

Always great service here! I've grown to expect friendly and clear communication, and they always deliver! More

by janaketchum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
Oct 05, 2021 -

AutoNation Honda Fremont responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

The Honda CRV recall was handled well. The car was released upon completion according to the schedule. More

by aujc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
Oct 05, 2021 -

AutoNation Honda Fremont responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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