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AutoNation Honda Miami Lakes

Hialeah, FL

4.8
1,743 Reviews

5925 NW 167th Street

Hialeah, FL

33015

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1,743 Reviews of AutoNation Honda Miami Lakes

December 03, 2021

Fantastic, good experience My advisor Tatiana was so gentle. The waiting time was shorter than I expected More

by Beatriz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tatiana
Dec 07, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk. Safe travels!

December 01, 2021

Very good place and Luis Wilson the sales man was excellent and friendly person know what are he is doing. More

by shirleycameira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Aloisio, Oscar De La Puente, Dale Cumbermack, Jose Alamo, Francisco Almanzar, Nick Brown, Carlos Fenice, Yadira Benitez, Alphonso Garcia, Sydney Thorp
Dec 06, 2021 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Miami Lakes! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2021

You need a dedicated person answering the phone at the service department. You can't expect customers to spend the whole morning trying to get in touch with somebody while phones go unanswered. More

by joseravelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Dec 06, 2021 -

AutoNation Honda Miami Lakes responded

Hi Jose, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 01, 2021

Muy molesta !! 😒si pudiera volver atrás el tiempo no hubiera entrado en este dealer !!! Me engañaron y querían estafarme !!! El señor cedano !! No recomiendo a nadie 😪😪😪 More

by Santelicesbarbara18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alvaro
Dec 06, 2021 -

AutoNation Honda Miami Lakes responded

Hola, gracias por informarnos sobre este asunto. Nos gustaría tener la oportunidad de compensarlo, de modo que, si está dispuesto, comuníquese con nuestro Gerente General al (305) 707-0143. Esperamos saber de usted.

Dec 06, 2021 -

Santelicesbarbara18 responded

Ya lo hice !! Gracias

November 29, 2021

Poor customer service from advisor. they took so long on every step. You have to be checking on them once in a while, otherwise waiting time will be longer. More

by ytovar17
Recommend Dealer
No
Employees Worked With
alexis rivera was the advisor
Dec 06, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0143 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 28, 2021

El vendedor Ariel q nos atendió . Fue muy amable y siempre atento intentando solventar nuestras necesidades hasta que salimos complacidos del dealer More

by Leoperezguerra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vendedor Ariel 5 estrellas para el
Dec 03, 2021 -

AutoNation Honda Miami Lakes responded

Nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

November 27, 2021

Tony Rios was the best salesperson. Very knowledgeable. Great customer service. Kept his word, made the deal easy. More

by ceciliaquintana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony rios
Dec 03, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we're happy to hear you had such a positive experience with Tony! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2021

The attention when you arrive for service is spectacular, everything is explained in detail so you are well informed with what is happening with your vehicle. More

by Marioma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Fernandez, Carlos Lemus, Sydney Thorp
Dec 02, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2021

Mi experiencia fue muy buena. Tremenda atención y profesionalismo de quien me ayudo Jorge Frometa… Me encanta este dealer . Continúen así More

by Rosi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonso Garcia
Dec 03, 2021 -

AutoNation Honda Miami Lakes responded

Hola Rosi, ¡estamos muy contentos de haberte proporcionado una experiencia tan positiva! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

November 25, 2021

On all 4 items referred to AutoNation Honda Miami Lakes, to fix; they exceeded my expectations! Especially, the replacement of the 'starter', which had been done twice "unsuccessfully" in November of 2019 More

by luhumberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Blaschke Za
Dec 02, 2021 -

AutoNation Honda Miami Lakes responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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