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AutoNation Honda Miami Lakes - Service Center

Hialeah, FL

4.7
819 Reviews

819 Reviews of AutoNation Honda Miami Lakes - Service Center

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March 02, 2023

Very conveniently located. very clean and friendly. Personnel ready to go out of their way to fulfill your needs. More

by yolandamori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ChristianWright
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Mar 06, 2023 -

AutoNation Honda Miami Lakes responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 02, 2023

The associate guided and answered all my questions and support me all time meanwhile I was waiting for complete the car service More

by Maria Brioni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Martínez
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Mar 06, 2023 -

AutoNation Honda Miami Lakes responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 27, 2023

Julian was great. He explained everything very thoroughly. I would definitely go back for service. More

by jizquierdo523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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Mar 04, 2023 -

AutoNation Honda Miami Lakes responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 26, 2023

Yo estoy hiendo a ese dealer hace 8 años desde q compré mi carro con ustedes. Todas las personas son muy nice y te atienden rápido se lo recomiendo a otras personas q vayan . Gracias More

by Garciagisela516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Wright service advisor
Report | Print
Mar 03, 2023 -

AutoNation Honda Miami Lakes responded

Hola, apreciamos tu entrada. Me alegra saber que está constantemente impresionado con el servicio que ofrecemos aquí en AutoNation Honda Miami Lakes. Si hay algo más que podamos hacer por usted, no dude en comunicarse. ¡Vuelve y visítanos cuando quieras! ¡Cuidarse!

February 26, 2023

I was very upset with the service I got, they have me waiting for 2:46 (two hours and forty five minutes) just to check what was wrong with my car. More

by Odalmis Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The employee I worked with kept telling me the same thing for 2:30 hours. He kept saying they are going to work on it now, they are going to work on it now and at the end after I waited 2:45 hours, what they had to so took 10 minutes.
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Mar 03, 2023 -

AutoNation Honda Miami Lakes responded

Odalmis, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0143 to discuss what we can do to help.

February 23, 2023

Joshua was amazing, very helpful love the service highly recommend. Was in and out. Also help me a lot. More

by Princess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Feb 27, 2023 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Miami Lakes and we hope to be of service again in the future.

February 22, 2023

Great job from Julian Garcia, he kept me informed of the situation throughout the service. More

by mrmplummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Garcia
Report | Print
Feb 25, 2023 -

AutoNation Honda Miami Lakes responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Miami Lakes. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Muy amables, respetuosos y sobre todo muy profesionales, excelente atención Satisfecha con el servicio que recibí el día de ayer en el Dealers More

by Kikeydamaris83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Feb 27, 2023 -

AutoNation Honda Miami Lakes responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Siempre nos esforzamos por brindar un servicio al cliente agradable y excelente. ¡Gracias de nuevo por la reseña!

February 20, 2023

Good service quality. Offer complimentary coffee while waiting for the car service. You can also find service coupon on their website. Good place for Honda vehicles shoppi More

by Ming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Martinez
Report | Print
Feb 24, 2023 -

AutoNation Honda Miami Lakes responded

Hi Ming, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2023

I honestly believe my service advisor Rolando Martinez if he is not the best in the business he is definitely in the top five percent of service advisors. He took the time to make sure all my concerns were a More

by Hondaservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Martinez
Report | Print
Feb 20, 2023 -

AutoNation Honda Miami Lakes responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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