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AutoNation Honda Miami Lakes - Service Center

Hialeah, FL

4.7
818 Reviews

818 Reviews of AutoNation Honda Miami Lakes - Service Center

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October 26, 2022

Buenas noche la perdona q me ayudo fue muy amable atento contenta con su atención More

by Leyanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Excelente
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Nov 02, 2022 -

AutoNation Honda Miami Lakes responded

Hola, nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tengas un día increíble!

October 26, 2022

Waiting time was too long After the car is ready, the agent didn't inform it. More

by Daniela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julian
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Nov 02, 2022 -

AutoNation Honda Miami Lakes responded

We appreciate you taking the time to leave us this feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0143 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

October 25, 2022

I had to endure extremely long wait times which place a difficult burden on the customer! More

by reglano60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Nov 02, 2022 -

AutoNation Honda Miami Lakes responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (305) 707-0143 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

October 24, 2022

This was a great experience at this service department all went well and very professional More

by rlayne05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 31, 2022 -

AutoNation Honda Miami Lakes responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2022

It’s always a positive experience visiting this service center. Everyone if very polite and efficient. More

by Julio Garzon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Amargos, Lisa Parasrami
Report | Print
Nov 01, 2022 -

AutoNation Honda Miami Lakes responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2022

Nice people all around. Courteous, fast, reliable service with a friendly smile and caring attitude. More

by finfit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Salinas Rosero
Report | Print
Oct 31, 2022 -

AutoNation Honda Miami Lakes responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

October 22, 2022

With a brand new car, would you think of going to the dealer various times? Well, we have. Why?, because the a/c and the alternator were malfunctioning. More

by morinmarco49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Report | Print
Oct 29, 2022 -

AutoNation Honda Miami Lakes responded

Hi, thank you, for reaching out to us. Your opinion plays an integral part in our customer service. If you are willing, please call our General Manager at (305) 707-0143 for further assistance with moving forward. We hope to hear from you in the future.

Oct 29, 2022 -

morinmarco49 responded

We Lost a precious six hours of work just because the alternator was malfunctuoning (on a new car). Before this last time, we had going to AN because the AC was malfunctioning. This last time, we asked for tire rotation (i AM not sure it was done because one or all the car's tires are very low. While on i-95 we had to stop to get air for our tires. While all these happend, we Lost close to two days of work. I wonder who is going to pay for the time and work hours Lost?

October 21, 2022

I received a very fast and professional service on time. Ernesto Amargos did a perfect job! More

by Stepan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Amargos, Lisa Parasrami
Report | Print
Oct 28, 2022 -

AutoNation Honda Miami Lakes responded

Hi Stepan, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 21, 2022

Christian Leguizamo provided excellent service. I was content with service, communication and result. Thank you! More

by fairybetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Leguizamo
Report | Print
Oct 28, 2022 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 21, 2022

Very friendly and professional. Explained the process and the service was ver quick and well done More

by Fr305s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 28, 2022 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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