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AutoNation Honda Miami Lakes - Service Center

Hialeah, FL

4.7
818 Reviews

818 Reviews of AutoNation Honda Miami Lakes - Service Center

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September 30, 2022

Great experience. Fast service. Thinking I was going to be there for over 2 hours. More

by Shirley G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roly
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Oct 06, 2022 -

AutoNation Honda Miami Lakes responded

Hi Shirley! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

September 30, 2022

Excellent customer service, have doing service to my car at this Dealer for over 12 years and go there with confidence, they honestly explain to me what my car needs to keep it on shape. Yes, I recommend th More

by jmedinap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
a new service advisor, but well trained
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Oct 06, 2022 -

AutoNation Honda Miami Lakes responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Honda Miami Lakes and we hope to be of service again in the future.

September 28, 2022

Rolando was very professional, courteous & helpful throughout the vehicle repair experience, making sure to communicate additional repairs needed & updates on the progress. He is an asset to the team. More

by YR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Martínez
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Oct 03, 2022 -

AutoNation Honda Miami Lakes responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 28, 2022

More than excellent. Roly courteous, helpful, and attentive, thank you eva hidalgo. I will return More

by Evahidalgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roly martinez
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Oct 03, 2022 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2022

Dealership is nice and clean also coworkers are there to help with any needs and any questions we may have More

by yamiletgonzalez15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
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Oct 03, 2022 -

AutoNation Honda Miami Lakes responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2022

Great service , multipoint inspection, tires rotation and oil change 100% as Honda recommends , nice waiting area More

by dcoronaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Rivera
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Oct 03, 2022 -

AutoNation Honda Miami Lakes responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2022

Thank you for your services nice job and nice costumer service i recomended to people... More

by arlettlanza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Torres
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Oct 01, 2022 -

AutoNation Honda Miami Lakes responded

Arlettlanza, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Miami Lakes and we hope to be of service again in the future.

September 26, 2022

they were able to identify the issue with the car and Abel communicated the issue to me right away. car ready on time like he said and my car was nicely cleaned. More

by dayorchid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torres Moscoso, Abel
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Oct 02, 2022 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 26, 2022

Lack of interest on the customer needs. If not able to do their recommendations Not a great follow up system. More

by Giannina1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
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Oct 02, 2022 -

AutoNation Honda Miami Lakes responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Miami Lakes take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0143. We hope to hear from you.

Oct 02, 2022 -

Giannina1970 responded

I am available after 5 pm Monday 10/3 to speak with a manager regarding my experience at the dealership.

September 25, 2022

1.00 hora estuvo el carro para el servicio pero todo rápido y bien muy contenta con la atencion More

by Zuneydy moya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roly muy buen empleado la persona q me atención super su asistencia quede bien satisfecha
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Sep 29, 2022 -

AutoNation Honda Miami Lakes responded

Hola Zuneydy, gracias por tu evaluación positiva. Estamos felices de haber sido de servicio para usted. Siempre nos esforzamos por brindar un servicio al cliente agradable y excelente. ¡Gracias de nuevo por la reseña!

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