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AutoNation Honda Miami Lakes - Service Center

Hialeah, FL

4.7
818 Reviews

818 Reviews of AutoNation Honda Miami Lakes - Service Center

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March 16, 2022

Yesterday i went to Honda Miami Lakes , i was waiting for 3 hours only for oil change .. the person was suppose to help me was talking on the phone after few minutes I went inside the dealer for help... I'm More

by KIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Mutti, Alphonso Garcia
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Mar 19, 2022 -

AutoNation Honda Miami Lakes responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0143 to discuss what we can do to help.

Mar 19, 2022 -

KIKE responded

Is ok..the awful experiencia is there and i m not recommended tthe Honda Service's to my friends...Was very frustrating

March 16, 2022

Miami Lakes location is the worst! EVERYTIME I take my car for servicing it comes back with an issue THEY created! Service reps and technicians are not accountable and blame the clie More

by C_howard1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DARIO
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Mar 19, 2022 -

AutoNation Honda Miami Lakes responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (305) 707-0143. We would appreciate the chance to turn your experience around.

Mar 19, 2022 -

C_howard1977 responded

I've given this location more than enough chances AFTER I've spent an exhorbant amount of money getting my AC fixed. I picked up my car after it being there 2 days and STILL was not blowing cold air!! At this point there's NOTHING this location can do to convince me otherwise that they value the customer. THEY DONT!

March 15, 2022

The service manager failed to introduce himself . Once my service was completed , I received a text message that work was completed . When I approached him and ask if my paperwork was completed , he More

by lbrown66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
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Mar 19, 2022 -

AutoNation Honda Miami Lakes responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (305) 707-0143 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 14, 2022

Great service and fast turn around. The wait was not long and they id the recall pending on the car. More

by maikel00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia
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Mar 16, 2022 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2022

Alexis was very proactive, patient and had time to listen to his customer. Very good asset for Honda in order to keep the standards. More

by Ticarme54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis
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Mar 16, 2022 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2022

Darrion was great, he made the process alot smoother. The car is working great I’m happy More

by jcuri021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrion, Alphonso Garcia
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March 14, 2022

From start to finish in arriving at the dealership, was welcomed, advised on time and options. Extremely clear and meet their estimations. More

by rdelgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joslyn
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Mar 14, 2022 -

rdelgado responded

Thank you again for your service teams professionalism.

March 14, 2022

Great service, assisted on a timely manner and Dario gave great advice. Every time I come by I am assisted in a friendly environment and dedicated support. More

by Farinha04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
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March 14, 2022

Dario was very patient and understanding. He addressed all of my car concerns and was very honest and realistic with his suggestions. This is my second time taking my car for service. I am sa More

by Sandyvilleda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
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March 11, 2022

The service was good, pricing was reasonable and the wait time was reasonable given the work that needed to be done. More

by brakoniecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Fernandez
Report | Print
Mar 13, 2022 -

AutoNation Honda Miami Lakes responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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