AutoNation Honda Miami Lakes - Service Center

Christian customer service was excellent!!! You need to wait at the dealership for at least 1 hour but it’s worth it because the service and the quality is the best! wait at the dealership for at least 1 hour but it’s worth it because the service and the quality is the best! More

The experience at the dealer was truly excellent. Mr. Jadusingh and his staff were very professional and explained the issue about my car and fixed it. The service was again, excellent. Jadusingh and his staff were very professional and explained the issue about my car and fixed it. The service was again, excellent. More

Service department was very friendly and attentive. All my questions were answered and my service was finished quickly. This was the first time I visited the dealership and the sales associate added my inf my questions were answered and my service was finished quickly. This was the first time I visited the dealership and the sales associate added my information in the system so that it’s easier the next time I go in. More

It’s an excellent place and the assistants are awesome. Ernesto helped me with all my questions and inquiries and asked me to contact him on my next visit. Ernesto helped me with all my questions and inquiries and asked me to contact him on my next visit. More

My Service representavie was Austir he was the best .Very professional and polite. He kept me informed on how my car was coming along. He made sure that I knew every detail that was being serviced to m .Very professional and polite. He kept me informed on how my car was coming along. He made sure that I knew every detail that was being serviced to my car.I felt the difference as I drove back home. More

Took my Odyssey on Thursday for Oil Change, dealer suggested Brake Fluid change and the Wipers to be replace which I did. They checked the battery and needed replacement; fortunately I had purchase th suggested Brake Fluid change and the Wipers to be replace which I did. They checked the battery and needed replacement; fortunately I had purchase the lifetime warranty for the battery, so the replacement was included. The dealer did not have the battery on inventory and told me to return another day to replace it, and I agreed. They called me on Saturday to inform that the battery was already in, I came in on Tuesday to replace it, but that morning the Engine Light turned on. I mention that to the dealer and they said that for them to check that I had to pay a diagnosis of the car... remember I had already paid over $200 for services less than a week before and they are suppose to do a vehicle inspection and nobody mention anything else being wrong. I reject this diagnosis for principles and for having the feeling that they are not taking into consideration that it could had being for not having the battery replace on time, because they did not have it on inventory. After over an hour they returned the Odyssey to me in a condition that was REALLY UNSAFE to drive. I did not hand it over the Van like that; and even when I rejected the diagnosis it is EXTREMELY IRRESPONSIBLE to just let someone leave your "Repair Shop" in a car that could cost you your life in the event of an accident. I came back to express my disgust, because I really felt that I could had being treated differently, but the manager insisted that was my fault because I rejected the diagnosis. Finally and having my Van TOW to another location and getting an Uber to get out of here, I'm never coming back. I recommend you just go to any other location, but this was a disaster... btw, first day Azhar was great, after that everything was awful More

Good experience. Austil Jadusingh was very helpful as always! He takes the time to explain the issue and resolution. Very knowledgeable. Thank you, Austil. always! He takes the time to explain the issue and resolution. Very knowledgeable. Thank you, Austil. More

I had a great experience with Ernesto A Amargos. as I went in to have my car serviced and checked before starting my new job. Ernesto explained and suggested what needed to be done and we got everything went in to have my car serviced and checked before starting my new job. Ernesto explained and suggested what needed to be done and we got everything accomplished. He is an asset to the team. Keep up the great work and I will be going back to him for future needs. More

Good service experience. Explained work results Good service experience. Explained work results thoroughly, was courteous and listened to my needs. I was satisfied with the service provided and b Good service experience. Explained work results thoroughly, was courteous and listened to my needs. I was satisfied with the service provided and bought an extended service contract. More

Mr. Austil was awesome very informative and knowledgeable. When I go to this location I alway request him as my service advisor knowledgeable. When I go to this location I alway request him as my service advisor More