AutoNation Honda Miami Lakes - Service Center

One of the worst Customer Service experience from the Auto Nation Honda SERVICE department in Miami Lakes, Fl. Took me over two days and numerous phone calls to get status on my car, this was supposed to Auto Nation Honda SERVICE department in Miami Lakes, Fl. Took me over two days and numerous phone calls to get status on my car, this was supposed to be done in one hour. No one picks up the phone, no call back from service advisor. To make matters more interesting, I was told that to fix check engine lights on dashboard, onboard computer module needs replacement and Honda does not have any ETA on part availability or delivery. I was wrongfully charged $108 for no-service. Estimated cost for parts and labor would be around $1500 to $2000. Same evening drove the suv to a local mechanic, who scanned and reset all computer codes back to factory setting and replaced one fuse (haha.. ). No issue with the onboard computer. Everything is back to normal. This place is not worth your time and money. More

Excellent service. The technician was very friendly and explained to me in detail the job done on the car. Greatly appreciated. I will recommend the place to my friends. explained to me in detail the job done on the car. Greatly appreciated. I will recommend the place to my friends. More

Excellent attention and friendly team.Clean and super Excellent attention and friendly team. Clean and super efficient. I will recommend the place to my family and friends. Especial thanks to Anthony Excellent attention and friendly team. Clean and super efficient. I will recommend the place to my family and friends. Especial thanks to Anthony Ramirez and technician. More

two hours oil change with appoinment. poor customer service. i never back again. bye bye service. i never back again. bye bye More

Clean, and efficient. The service tech was knowledgeable and professional and professional More

Good prices, sincere people, excellent attention and friendly team. Thanks Erdwin Reinaldo in Sales Department and George Blaschke in Service Department friendly team. Thanks Erdwin Reinaldo in Sales Department and George Blaschke in Service Department More

If you’re gonna come to service, ASK FOR ANTHONY RAMIREZ. He made sure my Honda 2020 was in the perfect condition it should be. Super consistent with communicating about your vehicle on how much it’ll be loo He made sure my Honda 2020 was in the perfect condition it should be. Super consistent with communicating about your vehicle on how much it’ll be looking like and how long more or less the process is. I would give pass five stars! Very respectful and amazing service from him! More

George Blaschke was the Best, Very professional, and helpful, excellent customer service. I would 100% recommend it. I am very happy and satisfied with all services. helpful, excellent customer service. I would 100% recommend it. I am very happy and satisfied with all services. More

Very helpful, customer service was excellentVery well Very helpful, customer service was excellent Very well educated and respectful I would 100% recommend it. Very helpful, customer service was excellent Very well educated and respectful I would 100% recommend it. More

Very professional dealer with nice sales rep that will help you in everything you need help you in everything you need More