AutoNation Honda Miami Lakes - Service Center

Austil was very professional and and knowledgeable. He assisted me all the time explaining the process, price and possible waiting time. Later that day he called me letting me know my car was ready for pi assisted me all the time explaining the process, price and possible waiting time. Later that day he called me letting me know my car was ready for pick up More

Horrible. 4+ hours for a simple oil change. Christian Laguizma never told me when my car was done. He told me 2 hours or less, max. Laguizma never told me when my car was done. He told me 2 hours or less, max. More

I like to bring my car to this dealership because all the staff are very professional, and the service is excellent. They are doing the service of my car since 2015 when I bought it. staff are very professional, and the service is excellent. They are doing the service of my car since 2015 when I bought it. More

I don't go because of the bad service I have had on the couple of times I have been there. It starts with the operator and transfer to a dept. Long holds, disconnected calls and more... couple of times I have been there. It starts with the operator and transfer to a dept. Long holds, disconnected calls and more... More

Excellent service. I was attended by Christian Leguizamo and he was very professional and efficient. Highly recommended. Very Nice place. Very fast and efficient. Nice and he was very professional and efficient. Highly recommended. Very Nice place. Very fast and efficient. Nice More

My customer service person Mr. Leguizano was excellent, but the computer system was down and it took forever for a simple Oil Change, not good but the computer system was down and it took forever for a simple Oil Change, not good More

Excelente dealer muy buena atención tanto del personal de ventas como de servicios , los felicito , fui a darle el mantenimiento a mi carro y el servicio fue muy profesional y rápido gracias ventas como de servicios , los felicito , fui a darle el mantenimiento a mi carro y el servicio fue muy profesional y rápido gracias More

Do yourself a favor and avoid coming here at all costs. I came in because I received a letter from Honda saying that the A/C condensers in my Civic model were faulty and that I should bring it in to an au I came in because I received a letter from Honda saying that the A/C condensers in my Civic model were faulty and that I should bring it in to an authorized Honda dealer to have it looked at. My A/C was generally good before the inspection. So I brought it in on 11/20/2020. They came back and told me it wasn't the condenser that was faulty, but the compressor, and to fix it would run me $1500. Being that the A/C was generally good I decided to wait on it and drove off. The next few days I noticed that the A/C wasn't blowing any cold air at ALL and was completely broken. I brought it back and simply asked them to fix whatever happened during the inspection, I figured the tech drained the freon or something and forgot to refill it. I had to deal with the assistant manager Benji who was extremely condescending and tried to tell me that I had a leak in the system and the freon probably leaked out. I asked him how is it possible that the A/C was working fine before I brought it in and all of a sudden now it doesn't work at all? All the freon magically leaked out right after he did the test? He refused to help me in any way. I explained I wasn't asking them to do the repair on the compressor for free, just to help make the a/c system work how it did before I brought it in. Absolutely no assistance on that. So now I'm stuck with an A/C system that doesn't work at all thanks to AutoNation Miami Lakes. I should have never even brought my car over for an inspection! More

I very disappointed in the technician today. Not only did he waste time on the fog lamp by forgetting, he put 35 psi in the tires when the door sticker states 30 psi. My Wife drive this vehicle twice on the he waste time on the fog lamp by forgetting, he put 35 psi in the tires when the door sticker states 30 psi. My Wife drive this vehicle twice on the palmetto expressway to Kendall n back. Remember the reason I go to the dealership is because of RESPECT n PRIDE n HONESTY. My last two visits were very disappointed. Please have Sam read this. Thank you More