Back

AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,245 Reviews

1,245 Reviews of AutoNation Honda Roseville - Service Center

Sort by
February 16, 2022

Honda representive Brenda Vizina was extremely helpful in finding me an appointment that fit my schedule. She fully explained details of the work and the time it would take. She represents the. Highest st More

by Bubsandduchess
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Vizina
Feb 20, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 15, 2022

Service seems to have been done well. I did not feel like I was important nor that they needed my business. Rather, I felt like an inconvenience to both the receptionist and the salesma More

by Seagull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall
Feb 17, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 467-8056 -- we hope to hear from you soon.

February 15, 2022

Service came out soon after I arrived on-site. Done in an hour and Brenda was efficient and kind. More

by denese _holden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda
Feb 17, 2022 -

AutoNation Honda Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

February 15, 2022

Friendly, funny folks and caring, courteous advisor, I could not ask for a better combination. I'll come up with a better joke next time. Still, mission accomplished, making one person laugh a day! More

by laughter_is_best_medicine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda
Feb 17, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! Drive safe, and we'll see you on the road.

February 14, 2022

James Harding always does an amazing job of taking care of my and my families cars. He is extremely professional and a great communicator, we appreciate his sincere attention to detail with all our vehicle More

by Kelly Whelan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Feb 15, 2022 -

AutoNation Honda Roseville responded

Hi Kelly, thank you for your kind review; we are happy to pass along your comments to James here at AutoNation Honda Roseville! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2022

Samantha was amazing! She kept me updated on my car status, great customer service skills, and overall just the sweetest! More

by Goodsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
Feb 16, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! If you need more help, our team is available to talk -- safe travels!

February 11, 2022

overall dealership is good. but the gentlemen who helped me Jimmie Lee was excellent. he really made me feel like my vehicle and my time mattered and gave me excellent service. he is the best agent i’ve ha More

by salongrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Lee
Feb 15, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jimmie here at AutoNation Honda Roseville! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 10, 2022

Very nice people, kept you up to date, place was clean, wai not long for work being done More

by 12flower24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Palachat
Feb 14, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 09, 2022

I dropped my car with no appt. They checked me in and I received a call from my service advisor, James within an hour. The part had to be order but after the inspection at no cost I was able to pick up my More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Doughty
Feb 11, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 09, 2022

What I paid $60 for not too long ago I now paid a $130 for. How can a company for the same service justify me paying a 120%?? I understand inflation, I understand a company needs to raise prices due to p More

by Ahmed_morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Feb 14, 2022 -

AutoNation Honda Roseville responded

Hello Ahmed, thank you for leaving this detailed feedback about your experience with our dealership. We are deeply disappointed by your experience at AutoNation Honda Roseville. If you would be willing to give us another chance in the future, please reach out to our General Manager at (916) 467-8056. We would appreciate the chance to turn your experience around.

Feb 15, 2022 -

Ahmed_morris responded

I've had great experiences with you Honda Roseville.!!!. I brought both my vehicles from you. I had such a great experience buying the 1st vehicle that I came back for another YOU changed everything when i was priced gouged by your service department. I don't know how you could fix that, your prices are set. The only way you can rectify that is by giving me a discount the next time i visit. However my visits to your service department after that, I'll be paying double again. No I think me and my family will go somewhere else. UNLESS you adjust your price to fit the community.

...
91
...