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AutoNation Honda Spokane Valley
Spokane Valley, WA
653 Reviews
As one of the largest Honda dealerships in Eastern Washington, AutoNation Honda Spokane Valley can cater to all of your automobile needs. Our showroom is located in Spokane Valley, just north of Dishman Hills and only a few minutes from I-90. Featuring one of the largest inventories of new and used Honda cars and SUVs around, AutoNation Honda Spokane Valley is the go-to place for all things Honda. Whether you're purchasing a Honda for the first time, or are a long-time Honda owner, our team at AutoNation Honda Spokane Valley looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 653 reviews
August 09, 2021
Was taken in on appointment time and was treated very well. They had my car finished with the hour which to me is remarkable to me from a dealer service stand point. They even washed my car, who does th well. They had my car finished with the hour which to me is remarkable to me from a dealer service stand point. They even washed my car, who does that kind of service anymore, It is a little drive for me to get the service but this convinced me to return again. More
by Cronus6
Employees Worked With
Not sure of the name
August 04, 2021
the dealership checked the car over updated the recall info. they he dealership corrected the recall problem, explained what the problem was and took the time to explained what the problem was info. they he dealership corrected the recall problem, explained what the problem was and took the time to explained what the problem was More
by tjd9329
Employees Worked With
service dept
August 02, 2021
Excellent service, prompt, professional. I use them S was our third Honda from the same dealership, and we have been pleased with all of them. I highly recommend Honda vehicles. our third Honda from the same dealership, and we have been pleased with all of them. I highly recommend Honda vehicles. More
by Lynnschafer
Employees Worked With
Jerry Bick
July 26, 2021
They have always been very friendly and explained everything well. I’ve always been apprehensive about taking my cars to dealers or shops because of stories my friends have told me about some of thei everything well. I’ve always been apprehensive about taking my cars to dealers or shops because of stories my friends have told me about some of their experiences. My son is a master mechanic so I have always just taken my car to him and he’s always done what’s needed, but I feel very confident in AutoNation Honda. More
by pegandjim
Employees Worked With
Mervin Simmons 5 star I don’t know who Jerry Bick is. I only worked with one person
July 16, 2021
Avoid at all cost!We took our Honda Fit to the Avoid at all cost! We took our Honda Fit to the Autonation Honda dealership for some safety recalls, a tune-up (sparkplugs, wires, distributor & re Avoid at all cost! We took our Honda Fit to the Autonation Honda dealership for some safety recalls, a tune-up (sparkplugs, wires, distributor & replacing the valve cover gaskets), break-job and to fix the AC which had stopped blowing cold and had to be partially replaced. For these services they charged $3200, but we were willing to pay a little more knowing it would be done with official Honda parts by the Honda experts. WRONG! In the week since we have had the car back, the AC blows cool not cold, the engine is miss-firing on a cylinder, either from the sparkplugs not being gapped properly or from the tech allowing debris to get into the valves when he had the cover off, and one of the rotors is making a grinding noise from a botched break-job. Took it back to the shop and they refuse to warranty their work!! Not only that, but it turns out they didn’t use Honda parts but charged Honda rates. In fact, one part was backordered so they had a tech clean & oil the old part “really well” and charged us the price for the new part!! Plus that part that the tech cleaned up, is squeaking. The shop wants us to pay for these repairs again if we want the issues they caused addressed. We could not be more sick. We spent double what we would have paid elsewhere and the car is in worse shape for it. From using discount parts, to having techs refurb parts while charging for new, and then refusing to correct the mistakes of their mechanics…. This place is an absolute disaster and 100% dishonest!!! More
by Jeff D.
Employees Worked With
David
May 17, 2021
Do not and I repeat do not buy a car from this sleazy scamming business. I traded in my truck picked out a vehicle I wanted, and signed the contract at a 10% interest rate. The rate seemed reasonable as scamming business. I traded in my truck picked out a vehicle I wanted, and signed the contract at a 10% interest rate. The rate seemed reasonable as it was my first vehicle purchase and didn’t have much for credit yet. Several days later they called and told me i needed to come back in because something “happened” with the financing and they could not give me the 10%. Once I got there they said the the financing would now be at 16% and I would have to sign a new contract. I felt I had no choice but to resign as I had the car for more then 3 days and wasn’t well versed in buying a car. I had no idea about this FRAUDULENT practice known as the Yo-Yo Scam which is illegal under both federal and state law! Do not patronize this business! There are much more reputable dealers out there who do not perform illegal practices that take advantage of unsuspecting buyers! More
by rickallen
Employees Worked With
Cannot Recall
March 18, 2021
Short and simple, Per Mark Mitchell the Sales Manger at AutoNation Toyota Spokane Valley, he states that they don’t do business with USAA. So we walked out. Warning to all military if you finance through U AutoNation Toyota Spokane Valley, he states that they don’t do business with USAA. So we walked out. Warning to all military if you finance through USAA stay away. More
by Chris
Employees Worked With
Jerry Bick
