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AutoNation Honda Spokane Valley - Service Center

Spokane Valley, WA

4.6
351 Reviews

351 Reviews of AutoNation Honda Spokane Valley - Service Center

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October 01, 2021

Great service from personnel and comfortable waiting area. Plan to continue having vehicle services by this group More

by Dmcbizz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Oct 01, 2021 -

Dmcbizz responded

Great service. Appreciated the effective repairs being timely and correct. Always friendly

October 01, 2021

So very glad to see that your people are "hanging in there" & DOING SUCH A GREAT JOB. Thank you so much for your excellent service. More

by tiger & bootsie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service people were excellent!, Jerry Bick
Oct 01, 2021 -

tiger & bootsie responded

Excellent service & professional & friendly personnel.

September 29, 2021

I am very happy with automation ! Very friendly and helpful with Any questions I have More

by skpinkerton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Sep 30, 2021 -

AutoNation Honda Spokane Valley responded

We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2021

AutoNation Maintenance is professional in every way. The representatives are friendly and courteous. Further, they are conscientious about keeping the car owner abreast of the progress of the car servicing More

by Candace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Sep 29, 2021 -

AutoNation Honda Spokane Valley responded

Hi Candace, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Spokane Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2021

This Dealership has been great to work with...friendly, knowledgeable, patient staff. The prices are competitive and fair with discounts available at just the right time ;) More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and David in the Service Dept.
Sep 26, 2021 -

AutoNation Honda Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2021

The service was fast and effective. I was well informed in advance. Nothing more to say More

by Cecile.gomiero
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Sep 26, 2021 -

AutoNation Honda Spokane Valley responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 14, 2021

Went in for oil change and tire rotation, and to have small air leak back rear tire fixed. Got the oil change , but t. The tire rotation was not done. The leak was fixed, but air pressure was not brough More

by Glenn
Recommend Dealer
No
Employees Worked With
dave
Sep 16, 2021 -

AutoNation Honda Spokane Valley responded

Hi Glenn, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9357 to discuss what we can do to help.

September 06, 2021

I had run over a huge stone with part of my vehicle and I was worried that I had damaged something in the undercarriage of my car. I took it on the same day to this dealership without an appointment and one More

by vn3girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell
Sep 08, 2021 -

AutoNation Honda Spokane Valley responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 04, 2021

Online appointment booking tool does not give clear pricing info. Cost of basic service much higher then anticipated. This is In reference to check out service advisor More

by Moto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Bick
Sep 06, 2021 -

AutoNation Honda Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9357 to discuss what we can do to help.

September 03, 2021

Appointment was cheerfully scheduled on the phone by a real person, and service was available within a few days. As my service agent, Mervin's manner couldn't have been more professional. He treated me More

by Di
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mervin
Sep 06, 2021 -

AutoNation Honda Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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