AutoNation Honda Spokane Valley - Service Center

I have given them a terrible rating due to there taking I have given them a terrible rating due to there taking advantage of my teenage son and mother in law, charging them 4,000.00 for service on a 3,000 I have given them a terrible rating due to there taking advantage of my teenage son and mother in law, charging them 4,000.00 for service on a 3,000 car. And doing it without a price agreement and then they lied about getting the approval. And so they forced them to pay the cost before getting there car back. Who would agree to put 4,000 into a car that they could only get 3,000 out of? Why wouldn't a person sell the car for three thousand and take the four thousand and buy a car for Seven thousand. Most people would not, and thats why they are Liars and thief's. Do not take your car here they are full of it and will rip you off. Not only did they do the work without cost approval they also charged over 1200.00 more than quotes we received from other service departments, for the exact services done. They will be receiving a call from our Lawyer and the Better Business Bureau and since we have done business with this terrible company in the past, buying six different cars and had plans for a new 2014 I guess they lost out on sales along with both my wife and I being local business owners, I guarantee they have lost out on a whole xxxx of a lot of Sales in the future!! This is the second time our family has had a problem with this service department , luckily the first time I a man was there to handle it. If you have to use these worthless pieces of @#$! make sure the man of the house is the one who deals with it. More

I have had my car serviced here for a number of years and I always have experienced knowledgable, friendly and compentent service staff. The work has always been to my satisfaction and completed within the I always have experienced knowledgable, friendly and compentent service staff. The work has always been to my satisfaction and completed within the timeframe that was quoted. I also find the prices reasonable. I give credit to Jim Freet for the outstanding job he does for training his staff and truly understanding customer care. I would not take my care anywhere else for service. In addition I just bought a new Honda and sought out Steve Talbott. He had sold me my last car and I was so impressed with how I was treated by him the last time that I went back to him specifically. He knows the product, is not pushy and is very helpful even after the sale. I highly recommend him to any of my friends when they are looking for a car. More