AutoNation Honda Thornton Road
Lithia Springs, GA
Filter Reviews by Keyword
By Type
827 Reviews of AutoNation Honda Thornton Road
My experience at AutoNation Honda Thornton Road was and has always been a good experience. My advisor, Amber was professional as well as all staff and friendly. The time frame given for my car pick up was has always been a good experience. My advisor, Amber was professional as well as all staff and friendly. The time frame given for my car pick up was on point.If other services was recommended was patient to my questions and explained for my understanding. More
My appointment was at 7:00 a.m., and I arrived at 6:55 a.m. At 7:00 a.m., they promptly opened the overhead door and took care of us customers. I went there for scheduled maintenance and they did an exce a.m. At 7:00 a.m., they promptly opened the overhead door and took care of us customers. I went there for scheduled maintenance and they did an excellent job. The service advisor that checked me out when the maintenance was completed, was professional and courteous and walked me thru the report and thanked me. I appreciated it. Only issue was that customers in the waiting room with me did not wear face masks and I am concerned for your employees getting sick. Also, sorry, but I do not remember the gentleman's name, but he appeared to be Hispanic and wore glasses. Thank you! More
Andre was amazing! Honestly the whole staff was great! Everyone treated us like we were welcomed! If I ever buy another vehicle I’ll definitely be back to this dealership Everyone treated us like we were welcomed! If I ever buy another vehicle I’ll definitely be back to this dealership More
Every time I visit Autonation Honda on Thornton Rd. Amber is my adviser. She’s great! The service is clear, straightforward and the quality of the service with the shop and her gives me confidence in returni is my adviser. She’s great! The service is clear, straightforward and the quality of the service with the shop and her gives me confidence in returning! More
From the very beginning after I made my online appointment they were responsive with reminders of my service appointment, including the name of my service advisor, should I have any questions or c appointment they were responsive with reminders of my service appointment, including the name of my service advisor, should I have any questions or concerns. Upon the initial diagnostics of my vehicle's issue the advisor, Daniel, informed me of the issues found and what the cost would be and helped me to focus on what the most priority issues were. He kept me posted on the status of the repair work and although the estimated completion time was delayed a bit, explained that the service technician was having to work on several vehicles and wanted additional time for a thorough road test (that was comforting in that I would want the work to be checked and double checked). Overall, they treated me with respect, kept me notified, and treated my vehicle as if it were their own. More

