AutoNation Honda Thornton Road
Lithia Springs, GA
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827 Reviews of AutoNation Honda Thornton Road
I spoke with Ellis on my first visit and assured him that I will return to purchase, he was knowledgeable on all product and I’m happy I chosen him as my sales person. I will return to purchase, he was knowledgeable on all product and I’m happy I chosen him as my sales person. More
A little problem. I called and they worked hard to have a vehicle ready for me to look at the next day. Overnight I decided I wanted to upgrade to navigation. They had a vehicle. The original request and ini vehicle ready for me to look at the next day. Overnight I decided I wanted to upgrade to navigation. They had a vehicle. The original request and initial quote were all on a 2022. The second vehicle, while brand new, was a 2021. It was not brought to my attention. The paperwork was all in order for a 2021, I just didn’t catch it. In the long run I don’t believe it made a lot of difference I just felt like I was negotiating in bad faith. Would I come back, yes. But I lost the good feeling of a fair deal. I would warn my friends. More
The service team always does an excellent job. The customer service is top notch. The few times that I have had an issue, they were handled professionally and quickly. customer service is top notch. The few times that I have had an issue, they were handled professionally and quickly. More
Took longer than I expected for a oil change and tire rotation. But we are in the middle of a global pandemic. Facility clean, accommodating and friendly staff as always. I will continue to ustilize th rotation. But we are in the middle of a global pandemic. Facility clean, accommodating and friendly staff as always. I will continue to ustilize this location always. More
They went out of their way to make sure I was happy and got the car that I wanted, also got the price I wanted for my trade in. Very positive experience with a dealership (and it doesn't happen that often) got the car that I wanted, also got the price I wanted for my trade in. Very positive experience with a dealership (and it doesn't happen that often). More

