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AutoNation Honda Thornton Road
Lithia Springs, GA
827 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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827 Reviews of AutoNation Honda Thornton Road
August 31, 2021
My salesman was awesome he did everything he even offer to bring me my car to my home. His personality was fantastic wouldn't trade him for anything to bring me my car to my home. His personality was fantastic wouldn't trade him for anything More
by bsheppard57
Employees Worked With
Larry Reynolds
August 31, 2021
Rude customer service. I was highly disappointed in you guys service I will not be coming there again the energy was awful asked questions came back with attitudes guys service I will not be coming there again the energy was awful asked questions came back with attitudes More
by Lyons81
Employees Worked With
Not on the list
August 31, 2021
I had brakes done on my Accord. Person working with me was very professional. Work was done on time. Ram arranged for ride to nearby place while car was being worked for 2-3 hours was very professional. Work was done on time. Ram arranged for ride to nearby place while car was being worked for 2-3 hours More
by bvajani
Employees Worked With
Ram
August 28, 2021
Friendly staff, great customer service Andre was a pleasure to work with. He was informative, professional and worked really hard to get me where I needed to be in order to make the purchase pleasure to work with. He was informative, professional and worked really hard to get me where I needed to be in order to make the purchase More
by Vltricia
Employees Worked With
Andre Martin
August 27, 2021
Employees were kind and friendly. The customer service was very good. The sales person knew a lot about the vehicle he was selling and was very informative about the accessories and features that were inc was very good. The sales person knew a lot about the vehicle he was selling and was very informative about the accessories and features that were included. More
by Courtney Matthews
Employees Worked With
Walter
August 26, 2021
Unfortunately was just there did not have a good experience was there because my car was running sluggish I got 30 mins before my appt. was told they would tun a test on it after 2 hrs. I went out experience was there because my car was running sluggish I got 30 mins before my appt. was told they would tun a test on it after 2 hrs. I went out to check on it they service guy was on the phone but told me he would check and let me know . Another hour went by no word I went back to his station was not there but finally another man came asked me if I needed help told him the problem he went back checked on my car and two minutes later my car was ready. Maybe it had been ready for awhile ? Was not a good experience maybe next time will be better if I decide to come back. May be y’all are short of help? Another customer was there for 1:45 mins. for oil change ? Thanks More
by brendabhendricks
Employees Worked With
Don’t remember ?
August 26, 2021
S kip this dealership. Sold a car based on when it would arrive. I had to push for details when the salesperson wasn’t responsive after a week. Offered a different car same price. Went to pick it up - th arrive. I had to push for details when the salesperson wasn’t responsive after a week. Offered a different car same price. Went to pick it up - they tried to charge me more. I refused. Asst GM stepped in and made 2 offers. I accepted them. Also, sold my old car to them, which they claim would be paid off before my next note. Nope. Had to pay the note on that car because I value my credit rating. Week after I pick up the new car, I get a statement that has the wrong vin on it. I call financing company about it. Told to call the dealership. Next morning I get a text from salesperson asking for something. I explained what I was offered by the Asst GM. Salesperson basically called me a liar and denied that I was offered that. To end my having to deal with this place, I did what was asked. I’m still waiting on a new statement to see if they have corrected the paperwork. Did I mention this is the 3rd car I purchased there? Guess what… NEVER AGAIN. More
by RLS
Employees Worked With
Not listed
August 25, 2021
Our Honda CRV had to be towed to AutoNation Honda Thornton Road due to an electrical failure. They expedited their assessment, and while we feared the worse, it turned out it was the battery. Once mo Thornton Road due to an electrical failure. They expedited their assessment, and while we feared the worse, it turned out it was the battery. Once more, we were impressed with the fast and professional service we received. The only recommendation would be to have someone available to answer phone calls from customers. More
by Helen Stine
Employees Worked With
not sure
