AutoNation Honda Tucson Auto Mall - Service Center

I got an oil change and needed the alignment re-checked. Dallas was my service advisor and did not think my warranty covered the arms needed to fix the alignment problem. He kept saying that another custo Dallas was my service advisor and did not think my warranty covered the arms needed to fix the alignment problem. He kept saying that another customer had the same issues and his warranty didn’t cover it. I asked him why it wasn’t covered and he didn’t know and asked another advisor. That advisor actually took the time and said that yes my warranty did in fact cover this repair that Dallas said would cost me $1100! I will make sure that Dallas is not my service advisor the next time I make an appt. John Beeman does a great job and I will make sure he is my next service advisor! More

I like Gregg Cheesbrough At AutoNation Honda. He is a big help. A good man. He is a big help. A good man. More

Very professional and seems to be geared to customer satisfaction. Every department is responsive and ready to help. My Buick had to be sent next door for warranty work and waiting for parts but I am be satisfaction. Every department is responsive and ready to help. My Buick had to be sent next door for warranty work and waiting for parts but I am being kept in the loop. More

very helpful contact us if we need to know if something needs to be serviced while inspecting the car Very smooth in and out of dealership Thank you needs to be serviced while inspecting the car Very smooth in and out of dealership Thank you More

This store will take days to respond to customers trying to address service concerns. Scheduled service work for a recall, but had a question about how long it would take and after three days and multiple f to address service concerns. Scheduled service work for a recall, but had a question about how long it would take and after three days and multiple follow ups on my behalf I finally received a call back with the information. While waiting for my scheduled appointment another recall was issued and I would like to have both performed on the same day. I’m still waiting on a call back after three days and multiple calls and messages left. More

Honda Autonation of Tucson was awesome. They fit in my service. They provided ice cream in the Arizona heat for my kids and they communicated all the needs to us in a precise manner. We app They fit in my service. They provided ice cream in the Arizona heat for my kids and they communicated all the needs to us in a precise manner. We appreciated their scheduling and their service both with a timing belt and a tire alignment. They used a computer to show us how the tires has worn for the alignment. More

Excellent communication throughout the service appointment. Friendly, attentive attendants and reasonably priced for the maintenance of our newer vehicle. appointment. Friendly, attentive attendants and reasonably priced for the maintenance of our newer vehicle. More

Service was done in timely manner. Service rep very good. I have had a stroke so to write 15 words is a lot. Do not require minimum words. Service rep very good. I have had a stroke so to write 15 words is a lot. Do not require minimum words. More

This was my 3rd visit to the dealership. Staff is friendly and courteous and the service advisor fully explained the estimated costs for the repair and the amount of time it would take. Joh Staff is friendly and courteous and the service advisor fully explained the estimated costs for the repair and the amount of time it would take. John Beeman was the service advisor and he was very helpful and kept me fully apprised as the work was being done. Very professional. More

My appointment was on time and I was able to get my car in the time Greg said it would be ready in the time Greg said it would be ready More