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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
946 Reviews

946 Reviews of AutoNation Honda Valencia - Service Center

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August 07, 2023

I love this location! We always receive amazing service when in need for a service More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and Brandon
Aug 11, 2023 -

AutoNation Honda Valencia responded

Hi Jon, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 05, 2023

Whenever I have a question they are happy to help me. The repair or service department runs specials from time to time but give the same great service with the discount. I wish the online service was eas More

by hmarcovi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres, Maravilla
Aug 09, 2023 -

AutoNation Honda Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

Nick was amazing , great customer service all around with him ! But the people who drop off your car when you are finished have a really bad attitude , there was a African American gentleman that was very ru More

by Chefrsoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 07, 2023 -

AutoNation Honda Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Valencia. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

August 01, 2023

Nick was helpful and he took his time reviewing my car. He had a smile and he was professional. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 07, 2023 -

AutoNation Honda Valencia responded

Hi Nancy, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Valencia. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

August 01, 2023

We’ve never had a great experience servicing our car there. There’s been at least two separate times where we got charged for a service that wasn’t performed. It takes way too long for someone to bring More

by Glmrs13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 07, 2023 -

AutoNation Honda Valencia responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (661) 200-9110 at your earliest convenience to discuss how we can turn this experience into a positive one.

July 31, 2023

It is always a great experience. From buying to service, Brandon in service was great. Thank you. More

by carahackett73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 04, 2023 -

AutoNation Honda Valencia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 28, 2023

I have always had good service at this dealership. Service Manager William is always very pleasant and most helpful. If I ever buy another car it will be here. Thank you for your service. More

by ralph.bennett.42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager William
Aug 01, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 28, 2023

Very accommotating in setting up appointments. Quick service and adequate information on required service issues. More

by Sue Merrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 03, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2023

This is my third Honda. I have been coming here for service since about 2002 (?). I bought a Subaru in 2014 & bought my current Honda in 2021. This is my second service wit More

by karin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure
Aug 02, 2023 -

AutoNation Honda Valencia responded

Hi Karin, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

July 26, 2023

Did not buy car from them. . but Brandon at service is awesome.. good communications and service More

by marioang0228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 29, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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