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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
946 Reviews

946 Reviews of AutoNation Honda Valencia - Service Center

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June 02, 2023

Great experience with the service department advisor Nick. He was great and answered all my questions he also recommended services that I would need in the future. I really appreciate dealing with him I More

by Bulldog60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Nick
Jun 05, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.

May 30, 2023

I would like to thank Zachariah for helping me out! Appreciate that you took the time to go back and forth despite the issues that came up during the visit. I hope you continue to advocate for your cus More

by JH
Recommend Dealer
Yes
Employees Worked With
Zachariah
Jun 02, 2023 -

AutoNation Honda Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 28, 2023

This is my 4th time having my alignment done at this dealer. I'm my own Honda mechanic but I don't have an alignment rack at home, who does right? I just replaced my 4 struts and coils along with new lo More

by JeremyEvans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't Remember names.
May 31, 2023 -

AutoNation Honda Valencia responded

Hi Jeremy, we are deeply disappointed by your experience at AutoNation Honda Valencia. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9110 to discuss what we can do to help.

May 26, 2023

AMAZING SERVICE! !! Thomas is a BLESSING and so very happy all ended up as it did! TY!!! More

by Laura Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas!!! He was over and beyond WONDERFUL!!!
May 31, 2023 -

AutoNation Honda Valencia responded

Hi Laura, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Love their service from the sales department to the service department, everyone is real helpful and show that the care. They are also very knowledgeable about their departments. More

by suzyrmirs30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 31, 2023 -

AutoNation Honda Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 26, 2023

Great fast and easy service. I didn't have an appointment and they got me in and out in no time. More

by Johnanderson210
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 31, 2023 -

AutoNation Honda Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

Simple oil change yet all very professional and pleasant. Complimentary inspection even found small, unknown tire issue. Hot cocoa a nice touch. More

by Accord guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 29, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

It’s a nice dealership and I’m always satisfied when I leave. Thank you More

by Babyjadynsmom
Recommend Dealer
Yes
Employees Worked With
Jason
May 25, 2023 -

AutoNation Honda Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 21, 2023

They went over and beyond to help us out. They are friendly and extremely helpful and have built a personal relationship with us. More

by FamilyVan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
May 25, 2023 -

AutoNation Honda Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2023

The sales person called me to suggest that me car needs new tires, I declined. The service person hangs up the phone while I am talking to ask if my car service is done. I had to call back and ask if my More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis
May 22, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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