AutoNation Honda Valencia - Service Center
Valencia, CA
949 Reviews of AutoNation Honda Valencia - Service Center
Jason Ellis was extremely efficient and helpful. I was informed as soon as my car was completed and he went over the work that was completed. I was informed as soon as my car was completed and he went over the work that was completed. More
Curtis was great! Super responsive and informative about what’s going on with my car. He said I would get my car back by 4pm. But I got it at 2! Will return! Super responsive and informative about what’s going on with my car. He said I would get my car back by 4pm. But I got it at 2! Will return! More
Great service. Jason Ellis was my service person; he was very thorough explaining what was wrong with my car. He explained what should be done right away and what Jason Ellis was my service person; he was very thorough explaining what was wrong with my car. He explained what should be done right away and what could wait a while. Thank you AutoNation and Jason. More
This was the first time I took my car to AutoNation Honda and I received great service! Ashley Marx was my Service Advisor and she was thorough in explaining the details - starting with my initial contact w and I received great service! Ashley Marx was my Service Advisor and she was thorough in explaining the details - starting with my initial contact with her, through to picking up the car. I've also had interactions with Nick in Service, and Anthony in Parts - and everyone has always been helpful and courteous. I will definintely take my Honda HR-V back to AutoNation Honda Valencia for any future service needs! More
Curtis was great! Took time to explain what was going on with my car. I would highly recommend him to a friend. I could tell he takes his job seriously. Thanks aga Took time to explain what was going on with my car. I would highly recommend him to a friend. I could tell he takes his job seriously. Thanks again Curtis!!! More
Quick and easy interactions with service personnel. No issues with the service. Would be nice if service hours ran a bit longer on weekdays as the current hours map very closely to my work schedule b No issues with the service. Would be nice if service hours ran a bit longer on weekdays as the current hours map very closely to my work schedule but they are available on Saturday. More
My experience with AutoNation Honda was very smooth and professional, I was very satisfied with everything. The service advisor Zachariah was very helpful, friendly and pleasant to me. professional, I was very satisfied with everything. The service advisor Zachariah was very helpful, friendly and pleasant to me. More
First time I came, they did the multipoint inspection with my oil change and stated my battery was in good condition. Just a few days later, my battery dies on me and I have to call AAA. On the paperwork with my oil change and stated my battery was in good condition. Just a few days later, my battery dies on me and I have to call AAA. On the paperwork they gave me it stated there was going to be a detailed handout of my battery performance, which was not given. I ended up rectifying the situation with the manager, and on my second oil change the same thing happens again. Will not be coming back due to the same error a second time. More