AutoNation Honda Valencia - Service Center

First time I came, they did the multipoint inspection with my oil change and stated my battery was in good condition. Just a few days later, my battery dies on me and I have to call AAA. On the paperwork with my oil change and stated my battery was in good condition. Just a few days later, my battery dies on me and I have to call AAA. On the paperwork they gave me it stated there was going to be a detailed handout of my battery performance, which was not given. I ended up rectifying the situation with the manager, and on my second oil change the same thing happens again. Will not be coming back due to the same error a second time. More

My service representative was so pleasant and friendly, she explained everything to me. I had a cup of coffee courtesy of Honda. The scheduled maintenance was completed in under 2 hours. It was a good star she explained everything to me. I had a cup of coffee courtesy of Honda. The scheduled maintenance was completed in under 2 hours. It was a good start to the week. Thank you. More

I have had my Hondas serviced at this dealership since 2005. I have known Service Manager William for many years. William is very honest, responsible, polite, and hard working. He has advised me on repair 2005. I have known Service Manager William for many years. William is very honest, responsible, polite, and hard working. He has advised me on repairs on multiple Hondas that I have owned throughout the years. I trust him completely. The service advisors who work under his leadership have also been very helpful, communicative, and pleasant. I have recommended this dealership to family and friends and will continue to have my cars serviced here in the years to come. More

Prompt and courteous staff. Car completed in less time than estimated. All in all a pleasant experience. Car completed in less time than estimated. All in all a pleasant experience. More

I have always hated taking my vehicle to the dealer for service because I've heard so many negative things about work actually not being done that you have paid for. I took it in because of a recall issue service because I've heard so many negative things about work actually not being done that you have paid for. I took it in because of a recall issue and was very pleasantly surprised with the level of service. Jason went above and beyond with his customer service skills. He provided way beyond EXCELLENT customer service. He deserves a BIG FAT raise! I will always request him when I go in for service. More

The service department is great here. They always provide great customer service and communication, in my experience. I worked with Jason recently and he is a pleasure to work with! They always provide great customer service and communication, in my experience. I worked with Jason recently and he is a pleasure to work with! More

The place is clean and advisors are courteous and the service is prompt and excellent. service is prompt and excellent. More

The best experience specially with service advisor Curtis and to his technicians. They go above and beyond to help keep my car upgrade its software and other honda recalls such as the hood latch & fue Curtis and to his technicians. They go above and beyond to help keep my car upgrade its software and other honda recalls such as the hood latch & fuel injector replacement. Curtis explained to me and assured everything will be fix with in that day. I would come here for my next maintenance & if have any other issues.😊 More

Was received right away, friendly staff. Come here for all of your Honda needs. Will definitely be coming back. Come here for all of your Honda needs. Will definitely be coming back. More

My experience with AutoNation Honda Valencia was OUTSTANDING and exceeded my expectations. My service rep was Curtis K, and he went above and beyond at every opportunity , in both interactions with OUTSTANDING and exceeded my expectations. My service rep was Curtis K, and he went above and beyond at every opportunity , in both interactions with me, and with my insurance company. Curtis was both professional and personable with me, and navigated the insurance intersection with confidence and a certainty for a positive resolution for my situation. Curtis demonstrated that he is an incredibly valuable asset to the dealership, and should be commended/rewarded for his phenomenal customer service skills and knowledge. More