AutoNation Honda Valencia - Service Center

Definitely like the service, although at times it takes hours to finished. Service advisor(s) are professional and knowledgeable. hours to finished. Service advisor(s) are professional and knowledgeable. More

Your rep, Nick Daly, is an excellent rep for your company. He is professional, courteous, helpful and efficient. He made my visit a happy one. company. He is professional, courteous, helpful and efficient. He made my visit a happy one. More

Nick was easy to work with. Great customer service. He was prompt with notifications and updates. Great customer service. He was prompt with notifications and updates. More

I rate AutoNation Honda Valencia a BIG 5 Starts! ! And I would definitely recommend them to all my friends. They are the best ever in service, not only for the real quality of after sale but ,for ! And I would definitely recommend them to all my friends. They are the best ever in service, not only for the real quality of after sale but ,for most , for their “Special” customer service and the Professional “CARE” they provide right from the very first moment you show in their service center with an issue or for regular service. They have the best and most experienced service team that I have ever seen so far, and I would want to dedicate a very big special thanks to “ Pascual” for his extended support. “Pascual” has provided an extraordinary top notch world class service standards with great support. He assisted me - despite that I didn’t have an appointment- with sudden issues that happened to my Honda CRV 2012 model which was bought recently from their certified used vehicles department. He explained thoroughly and clearly the issues, and how they will proceed with the repair. His extended Profissional assistance and assurance of the quality of repair made me feel that i’m really in safe hands not only dealing with a dealer who sell a used car and turn their back for customer for issues after sale. AutoNation excel up and above all other dealers that I had dealt with in all service aspects. And no wonder why the entire service team are very professional and caring under the leadership of the champion their service manager “Mr. Fadi” who leads by example. I have seen this gentleman addressing all customers in the service center personally with a very nice and professional approach so all customers would be rest assured of the quality of service they are getting. Simply AutoNation is a “ Peace of mind” when you buy a Honda. You don’t have to worry about hidden fees, unnecessary repairs and for most the timely assistance. No matter if they are fully occupied or busy but still each and every customer gets a decent attention with detailed feedback. They are professional, caring and really FAST. Many thanks to AutoNation service team under the leadership of “Mr. Fadi” the service manager and for most, a million thanks for “Pascual” for his great professional support . You really provide a world class auto service standards. Really gratefully. More

Prompt and excellent service. Service advisor very professional and responsive to customers concerns. Staff were courteous. Service advisor very professional and responsive to customers concerns. Staff were courteous. More

I had stopped visiting this dealer because of the bad attention I received some time ago, "I took my car for battery failure one before this vehicle and as I did not buy it with you they told me that I s attention I received some time ago, "I took my car for battery failure one before this vehicle and as I did not buy it with you they told me that I should go to change it where I had bought it, I was very upset about the situation because the car was under warranty, very bad attitude of your staff at that time". But for a matter of distance, I decided to take it with you, I attended Nicholas Daly who was very friendly and professional, I called myself while the car was in review to give me updates, very professional, thanks to Nicholas I change my way of thinking, about this dealer. I hope they stay that way. More

Excellent good service,polite,good customer service no complaints ,will come back again,will recommend to my friends great price complaints ,will come back again,will recommend to my friends great price More

Excellent customer service. Curtis got me in the next day as a " walk in" because Honda was booked through the following week. He was genial, explained the inspection procedure Curtis got me in the next day as a " walk in" because Honda was booked through the following week. He was genial, explained the inspection procedure clearly, and called to let me know the status when he said he would. I had the car back in about three hours. Thankful for his cheerfulness and professionalism. Give him a raise! More

Employees were super nice but I have never been to a dealer where they do not offer a uber ride home or a loaner that was a big inconvenience and also the problem with my car did not get fixed because t dealer where they do not offer a uber ride home or a loaner that was a big inconvenience and also the problem with my car did not get fixed because they said they cannot replicate the issue I'm having they should have driven the car a bit more they drove it for 1 mile More

Took my car in for service. Comfortable waiting room, professional and helpful agents, and they washed my car! I drive 30 minutes to go there instead of more local dealerships. Comfortable waiting room, professional and helpful agents, and they washed my car! I drive 30 minutes to go there instead of more local dealerships. More