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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
950 Reviews

950 Reviews of AutoNation Honda Valencia - Service Center

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August 09, 2022

Awesome Clean Nice Kind Respectful Thankful Good Customer service Fast Easy location Precision Safe Responsable More

by jtorres7710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis, Jason
Aug 12, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 07, 2022

Excellent service advisor who understood my basic needs and took care of them promptly. He was also very forthright in letting us know that although the service should be quicker the labor market for obtai More

by mbarella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pascual Avila
Aug 09, 2022 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 05, 2022

Service was outstanding. Friday was absolutely the best everybody at the dealership was great thank you for the experience in service More

by tom.kukura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi
Aug 09, 2022 -

AutoNation Honda Valencia responded

Hello Tom, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 04, 2022

They lack in customer service at this location in Valencia,CA. We brought our vehicle in for service ( oil change and tire rotation) and the wait time is 3 hrs. This is ridiculous... they stated they More

by Scootermouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Aug 08, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9110. We hope to hear from you.

August 02, 2022

We were very happy with service representative and the timing, drop off and pick up on a Saturday. Keep up the good work. Sandra & Sal More

by Sal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 04, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 01, 2022

Friendly, professional, and knowledgeable people thought the organization. I’m especially impressed with your service department, including the manager, Fadi. My cars are serviced right, on time, and if any More

by Jack W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi Awed
Aug 03, 2022 -

AutoNation Honda Valencia responded

Hello Jack, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2022

Autonation Valencia Honda is great. Staff is great. They keep you informed. Pascual is awesome and easy to work with. Waited for my vehicle with my daughter. Coffee and hot chocolate av More

by Tan Clan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pascual
Aug 03, 2022 -

AutoNation Honda Valencia responded

Hello Tan, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2022

This Valencia, CA is the best dealership. The service dept. is always so attentive and right on time. That is why I purchased my 2nd Honda here last year. Not much more to say other than More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Duarte
Aug 02, 2022 -

AutoNation Honda Valencia responded

Hi Jan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2022

Service took my car in right away. The gentleman who assist me was super cool. It took few hours for a recall on my vehicle but the dealership had a clean waiting room with comfy chair More

by CG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
Aug 01, 2022 -

AutoNation Honda Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 28, 2022

Worst service I have experienced would not recommend it to anyone. Go elsewhere for service More

by Arlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fadi
Aug 01, 2022 -

AutoNation Honda Valencia responded

Hi Arlene, we appreciate you taking the time to respond. The staff at AutoNation Honda Valencia take our reviews very seriously. If you'd like, please contact our General Manager at (661) 200-9110. We'd appreciate the chance to make your experience a positive one.

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