AutoNation Honda Valencia - Service Center
Valencia, CA
950 Reviews of AutoNation Honda Valencia - Service Center
Excellent service advisor who understood my basic needs and took care of them promptly. He was also very forthright in letting us know that although the service should be quicker the labor market for obtai and took care of them promptly. He was also very forthright in letting us know that although the service should be quicker the labor market for obtaining qualified mechanics and personnel was/is extremely challenged and thus we were in for a longer wait than was typical or acceptable to AutoNation Honda Valencia. He offered us a shuttle service if we needed it and updated the status of our vehicle a number of times during our wait. It was a small thing, but it reinforced the feeling that we were/are valued customers. We will return in the future to AutoNation Honda Valencia for our Honda service/repair needs! More
Service was outstanding. Friday was absolutely the best everybody at the dealership was great thank you for the experience in service Friday was absolutely the best everybody at the dealership was great thank you for the experience in service More
They lack in customer service at this location in Valencia,CA. We brought our vehicle in for service ( oil change and tire rotation) and the wait time is 3 hrs. This is ridiculous... they stated they Valencia,CA. We brought our vehicle in for service ( oil change and tire rotation) and the wait time is 3 hrs. This is ridiculous... they stated they take in 110 cars a day with only 2 service technicians....I will never come back to this location. More
Friendly, professional, and knowledgeable people thought the organization. I’m especially impressed with your service department, including the manager, Fadi. My cars are serviced right, on time, and if any the organization. I’m especially impressed with your service department, including the manager, Fadi. My cars are serviced right, on time, and if anything unexpected comes up, he communicates promptly and gives me options for correcting any problem. I recently came in for an alternator; Fadi suggested it might be a battery, and that was the case. Countless dealerships would’ve most likely replaced my alternator - and then would have told me, “Oh, and you need a battery. Kudos. I’ll be back. More
Autonation Valencia Honda is great. Staff is great. They keep you informed. Pascual is awesome and easy to work with. Waited for my vehicle with my daughter. Coffee and hot chocolate av Staff is great. They keep you informed. Pascual is awesome and easy to work with. Waited for my vehicle with my daughter. Coffee and hot chocolate available. More
This Valencia, CA is the best dealership. The service dept. is always so attentive and right on time. That is why I purchased my 2nd Honda here last year. Not much more to say other than The service dept. is always so attentive and right on time. That is why I purchased my 2nd Honda here last year. Not much more to say other than I highly recommend this location and Honda! More
Service took my car in right away. The gentleman who assist me was super cool. It took few hours for a recall on my vehicle but the dealership had a clean waiting room with comfy chair The gentleman who assist me was super cool. It took few hours for a recall on my vehicle but the dealership had a clean waiting room with comfy chairs & TV playing like a mini theater. Overall TOTALLY SATISFIED. More