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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
953 Reviews

953 Reviews of AutoNation Honda Valencia - Service Center

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July 29, 2022

This Valencia, CA is the best dealership. The service dept. is always so attentive and right on time. That is why I purchased my 2nd Honda here last year. Not much more to say other than More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Duarte
Aug 02, 2022 -

AutoNation Honda Valencia responded

Hi Jan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2022

Worst service I have experienced would not recommend it to anyone. Go elsewhere for service More

by Arlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fadi
Aug 01, 2022 -

AutoNation Honda Valencia responded

Hi Arlene, we appreciate you taking the time to respond. The staff at AutoNation Honda Valencia take our reviews very seriously. If you'd like, please contact our General Manager at (661) 200-9110. We'd appreciate the chance to make your experience a positive one.

July 28, 2022

Service took my car in right away. The gentleman who assist me was super cool. It took few hours for a recall on my vehicle but the dealership had a clean waiting room with comfy chair More

by CG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
Aug 01, 2022 -

AutoNation Honda Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 26, 2022

Honda of valencia service does a good job. However, my car has only 13000miles plus--.My car does not need a new ACfilter and air cleaner for low mileage.Wait is to long>>#hrs. More

by sexy red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cannot remember name of technician
Jul 29, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 26, 2022

Friendly professional and clean dealership customer service is excellent for having your car oil change 👍 More

by mandyrocks57
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasqual
Jul 29, 2022 -

AutoNation Honda Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 25, 2022

Everything was good. Curtis was very attentive and gave me frequent updates on the status of my service. Thank you. More

by nancyandersonhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Knauss
Jul 29, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 25, 2022

My advisor called me promptly once my car was finished and was able to respond via text about my concerns. More

by w1clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 28, 2022 -

AutoNation Honda Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 25, 2022

The service agent gave me his honest advice, and offered me a good is late for me car that was closed to 30,0000 miles. They had my car ready in 3 hours, and made the exterior so shiny :) More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jul 29, 2022 -

AutoNation Honda Valencia responded

Hi Maria, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 24, 2022

Customer service reps are all very pleasant. I got great service on my vehicle they were very helpful and answered all my questions. I would recommend all. to go there for service. More

by Nanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unable to remember his name
Jul 27, 2022 -

AutoNation Honda Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2022

Fadi, William, Eric and Curtis are great! The process to have my sound system repaired and reinstalled was very lengthy, but they were patient and respectful. They empathized with my frustr More

by snssings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Curtis, William, Fadi
Jul 25, 2022 -

AutoNation Honda Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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