AutoNation Honda Valencia - Service Center

Excellent customer service and good info regarding the price range and service needs of my vehicle price range and service needs of my vehicle More

Nice, understand what we need, everybody always ask if see you stand waiting. When car ready explain that we need to be do. see you stand waiting. When car ready explain that we need to be do. More

Love their customers service. They kn o w how to treat their customers and they are honest. They are not pushy with the suggestion what your car needs. Love this place. They kn o w how to treat their customers and they are honest. They are not pushy with the suggestion what your car needs. Love this place. More

Excelente servicio los trabajadores son muy amables un servicio muy rápido y responden todas las preguntas servicio muy rápido y responden todas las preguntas More

Service Department was helpful in setting up regular maintenance and dealing with a warranty issue. maintenance and dealing with a warranty issue. More

This week I entered my son's 2007 Honda Civic into service at AutoNation Honda Valencia. Overall a very acceptable/good experience. Jason, my service writer, was great... very professional, helpful an service at AutoNation Honda Valencia. Overall a very acceptable/good experience. Jason, my service writer, was great... very professional, helpful and, a great communicator. I needed a new thermostat so that the check engine light could be extinguished. I had no appointment but Honda was able to squeeze me in and had the car for a day. Situation fixed. My only grief is the $165 diagnosis fee. I understand that a mechanic needs to be paid for the time spent figuring out what work will need to be performed however, the dealership's high hourly rate charged for labor should be enough to "cover" the diagnosis fee regardless if the repair work is performed by Honda. As a comparison, Autonation Ford Valencia does not charge a fee for diagnosis. I am aware that the $165 fee is applied to the cost of repair work should the work be performed by Honda. Overall, I was very happy with my experience and would return in the future. More

Valencia Honda has the best service department. We have been coming here for years as we have purchased 3 Honda vehicles through Auto Nation Valencia, every time has been a great experience that’s We have been coming here for years as we have purchased 3 Honda vehicles through Auto Nation Valencia, every time has been a great experience that’s why we continue to come back. The William in the service department always remembers everything about each car and it’s needs, this week Eddie was my service assistant and he was fantastic, he texted me updates and what was needed for my car’s service, he was very nice and knowledgeable, and I appreciate his professionalism. More

My visit went well. However, it took around 1.5 hours for primarily oil change service. However, my car is up and running fine with peace of mind. During the wait, I However, it took around 1.5 hours for primarily oil change service. However, my car is up and running fine with peace of mind. During the wait, I had a starbucks coffee and hot chocolate from an automated machine that made some of the wait go by. However, I did not love learning that a nail was in my tire at the end. More

It was easy to make a reservation for a time that was convenient for me. The service department was efficient and polite, and kept me informed about my car. The work was done in a timely manner. convenient for me. The service department was efficient and polite, and kept me informed about my car. The work was done in a timely manner. More

Went in for an oil change, Jason was super friendly and knowledgeable. Quick and easy, my car was clean and runs great. Best service, love AutoNation! knowledgeable. Quick and easy, my car was clean and runs great. Best service, love AutoNation! More