AutoNation Honda Valencia - Service Center

My visit went well. However, it took around 1.5 hours for primarily oil change service. However, my car is up and running fine with peace of mind. During the wait, I However, it took around 1.5 hours for primarily oil change service. However, my car is up and running fine with peace of mind. During the wait, I had a starbucks coffee and hot chocolate from an automated machine that made some of the wait go by. However, I did not love learning that a nail was in my tire at the end. More

Valencia Honda has the best service department. We have been coming here for years as we have purchased 3 Honda vehicles through Auto Nation Valencia, every time has been a great experience that’s We have been coming here for years as we have purchased 3 Honda vehicles through Auto Nation Valencia, every time has been a great experience that’s why we continue to come back. The William in the service department always remembers everything about each car and it’s needs, this week Eddie was my service assistant and he was fantastic, he texted me updates and what was needed for my car’s service, he was very nice and knowledgeable, and I appreciate his professionalism. More

It was easy to make a reservation for a time that was convenient for me. The service department was efficient and polite, and kept me informed about my car. The work was done in a timely manner. convenient for me. The service department was efficient and polite, and kept me informed about my car. The work was done in a timely manner. More

Went in for an oil change, Jason was super friendly and knowledgeable. Quick and easy, my car was clean and runs great. Best service, love AutoNation! knowledgeable. Quick and easy, my car was clean and runs great. Best service, love AutoNation! More

Great customer service. My representative was very friendly and welcoming. Helpful, explained what was being done to my car My representative was very friendly and welcoming. Helpful, explained what was being done to my car More

Very knowledgeable, professional and friendly staff,especially William S. In the service department and Kenny in sales staff,especially William S. In the service department and Kenny in sales More

I went into the dealership because my hood shakes and looks like it is going to fly open. Well, I was told that it wasn't doing that, so it wasn't fixed. Now, I drive around watching my hood shake and wa looks like it is going to fly open. Well, I was told that it wasn't doing that, so it wasn't fixed. Now, I drive around watching my hood shake and waiting for it to fly open. It is very disconcerting. I have no idea what to do because the dealership says I don't have a problem. It is very difficult to be made to feel like I am idiot when I can clearly see a problem that is going to result in me eventually having a a terribly dangerous experience on the road. However, Honda won't help me. I am at a loss because the dealership has basically abandon me and the problem. I paid a ton of money for the car, and I bought the extended service agreement, and it all feels like a waste of money. I am very disappointed, and I don't feel Honda cares about my safety. More

staff was very friendly and pleasant and car was ready within a very short time within a very short time More

Extremely pleasant staff and helpful with with anything you need to know about buying and or services done. Would highly recommend. Inside is always kept clean and well organized. you need to know about buying and or services done. Would highly recommend. Inside is always kept clean and well organized. More

Mr. Jason Ellis and Pat Harrington service advisor's. Excellent customer service!! Friendly and Helpful. Excellent customer service!! Friendly and Helpful. More