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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
951 Reviews

951 Reviews of AutoNation Honda Valencia - Service Center

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April 12, 2022

Excellent service. I requested that an additional item be checked after the initial service was completed. It turned out not to be a problem and there was no additional More

by jbkirk'screen
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jason...
Apr 15, 2022 -

AutoNation Honda Valencia responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

April 11, 2022

Had a great experience! Service was fast and efficient and service advisor was very helpful! More

by Darth Maul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Duarte
Apr 14, 2022 -

AutoNation Honda Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

April 11, 2022

thanks for the fix and great service, thanks again. prompt attention and nice communication by all More

by jacobpsommers
Recommend Dealer
Yes
Employees Worked With
William Stehman
Apr 14, 2022 -

AutoNation Honda Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

First service visit, and had great customer service. Had to spend more than expected, but I'll recommend to others. More

by mildenpaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 14, 2022 -

AutoNation Honda Valencia responded

Hi, we appreciate you taking the time to leave us a response. We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.

April 10, 2022

Had a very fast and easy experience taking my car in for a recall. They were done in a few hours so easy delivery and pickup on same day. Thank you Eddie for communicating so well! More

by seeyasophia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Arreguin
Apr 12, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 08, 2022

We have had our car serviced at this dealer since 2005. They are the best! They take good care of our car and us. The service writers, the mechanic's and the shuttle drivers all do a great job. Of cours More

by Nita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Stehman, Service Technicians
Apr 12, 2022 -

AutoNation Honda Valencia responded

Hi Nita, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 08, 2022

Better communication between customer and service rep is needed. A few minutes phone call to inform customer as to the current situation with their vehicle would go a long way in preventing irate relations More

by kuhawkster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis, William Stehman
Apr 12, 2022 -

AutoNation Honda Valencia responded

Hi, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 08, 2022

Close too home,20 minuets! courtiuos ,knowledge of ur vehicle is outstanding!will return,allways!! More

by DELP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilfredo Segovia-Lopez
Apr 12, 2022 -

AutoNation Honda Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 07, 2022

There were 3 men working at the service department at the time I walked in. All 3 ignored me never came over until Tina came out from the back. Tina did however a great job in a timely manner. More

by masanari14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina bell
Apr 11, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9110. We hope to hear from you.

April 07, 2022

Always available when I need an appointment, great customer service in all the areas Thank you! More

by Kbg777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 11, 2022 -

AutoNation Honda Valencia responded

Hello, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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