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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
947 Reviews

947 Reviews of AutoNation Honda Valencia - Service Center

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April 10, 2022

Had a very fast and easy experience taking my car in for a recall. They were done in a few hours so easy delivery and pickup on same day. Thank you Eddie for communicating so well! More

by seeyasophia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Arreguin
Apr 12, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 08, 2022

We have had our car serviced at this dealer since 2005. They are the best! They take good care of our car and us. The service writers, the mechanic's and the shuttle drivers all do a great job. Of cours More

by Nita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Stehman, Service Technicians
Apr 12, 2022 -

AutoNation Honda Valencia responded

Hi Nita, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 08, 2022

Better communication between customer and service rep is needed. A few minutes phone call to inform customer as to the current situation with their vehicle would go a long way in preventing irate relations More

by kuhawkster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis, William Stehman
Apr 12, 2022 -

AutoNation Honda Valencia responded

Hi, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 08, 2022

Close too home,20 minuets! courtiuos ,knowledge of ur vehicle is outstanding!will return,allways!! More

by DELP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilfredo Segovia-Lopez
Apr 12, 2022 -

AutoNation Honda Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 07, 2022

Fast knowledgeable staff. Worked with me to find the issue with my strut where other Honda dealer just said they couldn’t recreate the problem More

by Sleepy4617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina bell, William Stehman, Mark Gibson
Apr 11, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 07, 2022

There were 3 men working at the service department at the time I walked in. All 3 ignored me never came over until Tina came out from the back. Tina did however a great job in a timely manner. More

by masanari14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina bell
Apr 11, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9110. We hope to hear from you.

April 07, 2022

Always available when I need an appointment, great customer service in all the areas Thank you! More

by Kbg777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 11, 2022 -

AutoNation Honda Valencia responded

Hello, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 06, 2022

Great customer service! The service guy explained to me what my car needed and nice More

by Danae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Castro , Service Technicians
Apr 09, 2022 -

AutoNation Honda Valencia responded

Hi Danae, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 05, 2022

I’ve only gone to the Service Center. It’s Awesome! They greet you quickly. They are knowledgeable and helpful! They do great work and my car feels brand new when I leave! More

by Mattd4x4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Apodaca, Robert Bell
Apr 08, 2022 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 05, 2022

I always love the care I receive from the team at AN Honda Valencia, most recently Tina Bell, who did everything to bring the pricing down on my unexpected large work order for 100k mile Service. I alwa More

by markbarrett98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Bell
Apr 08, 2022 -

AutoNation Honda Valencia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

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