AutoNation Honda Valencia - Service Center
Valencia, CA
951 Reviews of AutoNation Honda Valencia - Service Center
Excellent service. I requested that an additional item be checked after the initial service was completed. It turned out not to be a problem and there was no additional I requested that an additional item be checked after the initial service was completed. It turned out not to be a problem and there was no additional charge. More
Had a very fast and easy experience taking my car in for a recall. They were done in a few hours so easy delivery and pickup on same day. Thank you Eddie for communicating so well! a recall. They were done in a few hours so easy delivery and pickup on same day. Thank you Eddie for communicating so well! More
We have had our car serviced at this dealer since 2005. They are the best! They take good care of our car and us. The service writers, the mechanic's and the shuttle drivers all do a great job. Of cours They are the best! They take good care of our car and us. The service writers, the mechanic's and the shuttle drivers all do a great job. Of course, we couldn't do it without William. Thanks a bunch to you all. Keep up the good work. More
Better communication between customer and service rep is needed. A few minutes phone call to inform customer as to the current situation with their vehicle would go a long way in preventing irate relations needed. A few minutes phone call to inform customer as to the current situation with their vehicle would go a long way in preventing irate relations. the service rep should take the time to call the customer not the other way around. As a 17yr old customer, we appreciate the dealer management's discount on our bill. We were without our vehicle for 5 weeks. More
There were 3 men working at the service department at the time I walked in. All 3 ignored me never came over until Tina came out from the back. Tina did however a great job in a timely manner. time I walked in. All 3 ignored me never came over until Tina came out from the back. Tina did however a great job in a timely manner. More