AutoNation Honda Valencia - Service Center

The young guys that work there are rude whit the customer, you should give them a better customer service training customer, you should give them a better customer service training More

Very easy to schedule, communication was very good, All in all the entire process from drop off to pick up went very smoothly. in all the entire process from drop off to pick up went very smoothly. More

Quick, courteous service! I appreciated that Jason made sure that I knew what was happening at all times. I appreciated that Jason made sure that I knew what was happening at all times. More

Great customer service. It is my first time as a Honda owner and I’m very satisfied with the service department and it’s services it provides. Nice and comfortable waiting r It is my first time as a Honda owner and I’m very satisfied with the service department and it’s services it provides. Nice and comfortable waiting room. Thank you More

Super communication, easy scheduling, done in timely manner and extremely professional. Will return again for future service. manner and extremely professional. Will return again for future service. More

Everyone is polite and helpful and answers all questions my car was done by the time it was promised my car was done by the time it was promised More

Very fast and excellent communication. We would definitely take our Honda cars there again and recommend to others. We would definitely take our Honda cars there again and recommend to others. More

Honesty I am disappointed because I always have a bad experience with Honda. The times I try to give Honda a chance, I always get burned. This time, my car was having difficulties with turning on. The pe experience with Honda. The times I try to give Honda a chance, I always get burned. This time, my car was having difficulties with turning on. The person serving me was nice, but told me my battery was completely fine, and that it would cost $182 just to run a diagnostic. I am glad I told him I would need to think about it, because I went to my wife’s family trusted mechanic, and sure enough, IT WAS THE BATTERY, and charged me just a little more than what the diagnostic cost! it makes me angry to think that Honda could have charged me for almost anything, and I would have to believe it, because it’s Honda. People laugh at me because I always give the dealer a chance. I want to trust Honda , but time after time I just can’t. I am giving 2 stars because the guy helping me was nice enough to give me a free car wash. More

Great service. I’ve taken my cars for service there and always attended to in a timely manner. I’ve taken my cars for service there and always attended to in a timely manner. More

After my car was towed to the dealership, Jason was a very good listener and worked with me after I was put out with the 1 800 number, not the person who answered, but it was a waste of my time. Over th very good listener and worked with me after I was put out with the 1 800 number, not the person who answered, but it was a waste of my time. Over the course of the 3 days that my car was there, I was kept informed of the diagnostic results revealing unknown problems (with pictures!) and an estimation of repairs. It was a very ($$$$) expensive visit, but my 17 year old car is running wonderfully again. Thanks to Jason and William, the car and I were well taken care of. More