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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
947 Reviews

947 Reviews of AutoNation Honda Valencia - Service Center

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November 22, 2021

I was greeted with a smile and warm heart by Edwin. He told and showed me why certain services were being suggested. He did not pressure, he educated. He shared about some of his personal story about his More

by petermichaelherbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin in Service is the go to guy
Nov 25, 2021 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 21, 2021

I recently had maintenance performed on both of our Honda vehicles and found the service excellent in all ways. In particular, from start to finish, my service representative, Patrick Harrington, was spectac More

by Gwhill52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Harrington, Service Technicians
Nov 25, 2021 -

AutoNation Honda Valencia responded

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

November 20, 2021

These guys (Edwin) in the service department are great, they get down to business a soon as I get to their desk and write me up they seem to get my car right in. Mostly for oil change and tire rotation and More

by Commosgted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin - service writer , Service Technicians
Nov 21, 2021 -

Commosgted responded

Service managers (William) & writers (Edwin) are great and the mechanics (Mario) even better!

November 19, 2021

Treated kindly by Jason Ellis. He is a good representative of Honda Valencia. They washed my car and returned it pristine. Jason and those who worked on my car were great. That’s why I More

by peggyeeeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis, Service Technicians
Nov 24, 2021 -

AutoNation Honda Valencia responded

Hello, we are pleased to hear you had such a positive experience with us! It means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a great day!

November 19, 2021

William Is the best! Always works with our schedule. So friendly and helpful. Best service department around! I More

by The Humphrey’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Stehman
Nov 24, 2021 -

AutoNation Honda Valencia responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

November 19, 2021

Patrick Harrington greeted me on time of my service appointment and explain in detail what will the service Will provide. In addition, he gave me a follow up of future service that I would need. More

by junramirez5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Harrington, Service Technicians
Nov 22, 2021 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 19, 2021

Have been going to this place for service and so far I have no complaints. Service is good. Just wish we could have the donuts back. =) More

by chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
Nov 24, 2021 -

AutoNation Honda Valencia responded

Hello Chris, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Have a great day!

November 17, 2021

Edwin did an excellent job in servicing my vehicle. He listened to my concerns and followed through on the items that needed attention. More

by Hunska44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Castro
Nov 21, 2021 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2021

Service advisor Patrick H. was professional and polite, handled my '19 CRV warranty issue quickly and without question. Excellent service overall. More

by Mike H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Harrington
Nov 21, 2021 -

AutoNation Honda Valencia responded

Hi Mike, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

Everyone is always helpful and very kind. I wait for it to be done, so easy More

by kcmasuta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Dilanchian
Nov 22, 2021 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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