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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
947 Reviews

947 Reviews of AutoNation Honda Valencia - Service Center

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November 02, 2021

Service advisors didn’t pick up phones nor call back after leaving multiple messages. One that I got a hold of was totally rude. Finally went in and found one young man who was professional. After spend More

by jlazar68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edwin, Service Technicians
Nov 06, 2021 -

AutoNation Honda Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (661) 200-9110 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 01, 2021

Jason is an outstanding service person. He is very knowledgeable, friendly, and works with you every step of the way. So glad I purchased my car at Valencia Autonation and have Jason helping me with m More

by Theresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
Nov 04, 2021 -

AutoNation Honda Valencia responded

Hello Theresa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk. Have a great day!

November 01, 2021

The best dealer service in town recommended highly whenever I need them answer me as quick as they are able never last more then 1:30 on waiting room More

by rm1448782
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gibson, Service Technicians
Nov 04, 2021 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.

October 29, 2021

Service Dept staff members are helpful and courteous yet professional. Patrick Harrington, who helped me is an asset to your company because he made sure his customer was happy with the services and explain More

by day
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Harrington
Nov 02, 2021 -

AutoNation Honda Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2021

I have a great experience during my oil &filter change. My concerns was address properly due to I have a leaking condenser. Thanks you William for your help!! More

by Edong3c3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Stehman, Service Technicians
Nov 02, 2021 -

AutoNation Honda Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2021

William is always so helpful and knowledgeable. My car is always done quickly. You’re in good hands with William. More

by careymarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Stehman
Nov 02, 2021 -

AutoNation Honda Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2021

We love this dealership. They are always quick, efficient, through and friendly. Love working with the service guys, especially William. Thanks a bunch, to all. More

by Nita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, William Stehman
Oct 30, 2021 -

AutoNation Honda Valencia responded

Hi Nita, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 26, 2021

My vehicle was done in a timely manner and it was a little expensive with the tough times going on More

by Srwsnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fildisis, Narsiso Aguilar
October 26, 2021

Very professional and knowledgeable while explaining the services that need it my vehicle. They also checked for any recalls in case if they were one that needed to be done. More

by filoriol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
Oct 29, 2021 -

AutoNation Honda Valencia responded

Hi Filoriol, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 25, 2021

It was very good experience Jason my service provider was very helpful and knowledgeable , nice and friendly environment, thank you. More

by Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason , Service Technicians
Oct 26, 2021 -

AutoNation Honda Valencia responded

Hi Ross, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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