AutoNation Hyundai Corpus Christi - Service Center

At the moment you are doing a remodel, and the employees are in a makeshift portable with a lot of distraction and a lot of noise. It was evident that the tension between the employees was high, based on ov are in a makeshift portable with a lot of distraction and a lot of noise. It was evident that the tension between the employees was high, based on overhearing conversations and watching the interaction. (Slightly uncomfortable is how I felt.) I came in for a recall on my Santa Fe. This was the second time I was here for the same recall ,as with the first time ,two hours later my vehicle is ready only to be told it needed another part for the recall. I am very disappointed that I have to come in for a third time.(I live 1 Hour Drive time away two hours round-trip. this recall has been going on for at least eight months. Super disappointing you don’t have the correct things needed to fix your recall. It feels very unprofessional and disorganized. I love my Hyundai not so happy about what’s going on at the dealership at the moment. More

Considering that the dealership is under renovation, my appointment went smooth. However, there was a small glitch when I was checking out. They took care of it immediately, so I was pleased. The glitch is appointment went smooth. However, there was a small glitch when I was checking out. They took care of it immediately, so I was pleased. The glitch is the only reason I didn’t give 5 stars Felt it should have been caught beforehand. More

Great job service love the new people can’t wait for y’all to get in the new building y’all to get in the new building More

Great experience service writer did great job never had contact them was updated regularly and updated. Great experience contact them was updated regularly and updated. Great experience More

After driving for an hour to the dealership for an appointment to repair a recall, I am told that they don't have the part in stock. I received excuses that the weather delayed shipments, Covid delay appointment to repair a recall, I am told that they don't have the part in stock. I received excuses that the weather delayed shipments, Covid delayed manufacturing, etc. I had had the appointment for over a month! You would think that would be plenty of time to get in a part for a recall. Also, it would have been a SERVICE if I had received a call to inform me that they had not been able to get the part in to keep me from having to waste time and money. Things did turn out okay since someone else had ordered the part but had not picked it up so "problem solved". There was no courtesy vaccum, etc. This is my 4th Hyundai (a Venue). Unfortunately this dealership's service department is one reason I am loosing faith in Hyundai as a whole. More

Awful communication. My car was in service for a couple of days and never heard from my service advisor. I had to call several times and spoke with 2 other advisors. My p My car was in service for a couple of days and never heard from my service advisor. I had to call several times and spoke with 2 other advisors. My part came in on a Friday (my car had been in there since Tuesday) and was not guaranteed to be done the same day even though it had been sitting there. Not a great experience for me. More

I had a very good customer service experience. The service job was done exactly at the time I was told it would take very professional.I had a great experience. The service job was done exactly at the time I was told it would take very professional.I had a great experience. More

Josh out service rep did an excellent job. He did exactly everything he said he would and there were no surprises which is all I really ever ask for in car maintenance. He did exactly everything he said he would and there were no surprises which is all I really ever ask for in car maintenance. More

I had a great experience. They are professional and respectful. I will definitely keep taking my Santa Fe to them. They are professional and respectful. I will definitely keep taking my Santa Fe to them. More

Good location, good sales department good service I have been very happy with customer service been very happy with customer service More